
H
Highlands Residential Mortgage, Allen, TX
A Higher Standard of Lending
Allen, TX

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Zach was knowledgable & punctual when it came to all deadlines. I will continue to refer clients to him.
Reply from Zach Kent
January 3rd, 2025 03:39 PM
Hi Luke! Thank you for your high rating and wonderful feedback. I'm glad to hear that you had a great experience with me at Highlands Residential Mortgage, Ltd. Your satisfaction is my top priority and I appreciate your recognition of my timely...
read more
Zach and his team were very attentive and responsive and made the process stress free. I will certainly be recommending them!
Reply from Zach Kent
January 3rd, 2025 02:51 PM
I'm thrilled to hear that you found our process stress-free, Juan, and that my team and I were able to provide you with attentive and responsive service. Your satisfaction is our top priority at Highlands Residential Mortgage, Ltd. We are so...
read more
so personable and always delivers what he promises!
Reply from Zach Kent
January 2nd, 2025 09:58 PM
I'm absolutely thrilled to hear that you had such a positive experience, Andrea! It was my pleasure to help you through the process and I always strive to deliver on my promises. Thank you for your kind words and the stellar rating. I hope...
read more
Zach managed the process in a very timely manner. I was kept up to date on the process and had quick responses to questions when I needed information.
Reply from Zach Kent
December 30th, 2024 12:39 PM
Really appreciate your kind words, Rickey! It was my pleasure to help you navigate through the process. I strive to keep everything timely and communication clear for the benefit of clients like you. Feel free to reach out if you need anything...
read more
Super efficient and great customer service
Reply from Zach Kent
December 27th, 2024 05:28 PM
I'm thrilled to hear that you found our process to be efficient and our customer service satisfactory. My primary goal at Highlands Residential Mortgage, Ltd. is to provide top-notch service to all clients. Your feedback is greatly appreciated...
read more
Zach is great! Zach contact me through every step of the loan process. Made sure I understood and always available for any questions. Definetly would recommend Zach to family and friends.
Reply from Zach Kent
December 22nd, 2024 12:38 PM
I'm thrilled to hear that you had a positive experience, Elizabeth! I strive to ensure that every step of the loan process is clear and seamless, and I'm glad to hear that it was successful in your case. I am here for you anytime you have any...
read more
Quick and easy
Reply from Zach Kent
December 21st, 2024 03:56 PM
Thank you for your feedback, Christi! It's great to hear that you found our process to be quick and easy. At Highlands Residential Mortgage, Ltd., we strive to provide efficient and hassle-free experiences for all our clients. Your high rating...
read more
Zach went above and beyond helping my family get into our first home. The entire process can be daunting but Zack and the team really guided us through this exciting journey.Cant recommend yall and Nick's team enough, going to give 5 star reviews...
read more
Reply from Zach Kent
December 19th, 2024 02:26 PM
Hey Nathan, thanks so much for the glowing review. I'm thrilled to hear that you felt guided and supported throughout your journey of buying your first home - that's what we aim for at Highlands Residential Mortgage, Ltd. It's important to...
read more
Great commumication and service
Reply from Zach Kent
December 13th, 2024 04:43 PM
I'm really glad to hear that you had a great experience, Sandy. Your words mean a lot to me. I'm proud to have been able to provide the level of service that Highlands Residential Mortgage, Ltd. is known for. If you ever need assistance in...
read more
Zach was always available for conversation and helped me and wife through every step of the process. He was able to walk us through how each step plays out, what to look out for and offered advice in times where we weren't sure what to do....
read more
Reply from Zach Kent
December 12th, 2024 02:35 PM
Hey Alec, I'm genuinely thrilled to hear you had such a positive experience with Highlands Residential Mortgage, Ltd. It was a pleasure to be a part of your journey and to provide you with the guidance you needed. Your review means a lot to...
read more
151–160 of 796
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
![]()