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Highlands Residential Mortgage, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Mon
8:30 AM to 5 PM
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
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Reviews from Web
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I've had the privilege of working alongside Zach Kent on my first transaction, and I can confidently say they are one of the best in the business. As a realtor, it’s crucial to have a reliable loan officer who not only knows the ins and outs...
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Reply from Zach Kent
March 13th, 2025 02:57 PM
Thao, thank you so much for your kind words! It was truly a pleasure working with you on your first transaction. As a loan officer, I strive to make the process as smooth and transparent as possible, so it means a lot to hear that you found...
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It was a very pleasant experience working with Zack. He not only helped us have a clear view of the whole process but made us feel confident that we were in good hands. He was very responsive, professional and always maintained positive attitude....
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Reply from Zach Kent
March 10th, 2025 04:15 PM
Hi Han, Thank you so much for your kind words and for taking the time to leave such a wonderful review. I'm thrilled to hear that you felt confident and well-supported throughout the process. It was a pleasure working with you, especially with...
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Finding a way to make things happen when they might not be straight forward
Reply from John Aragon
January 29th, 2026 03:42 PM
Jordan, I'm thrilled to hear that you were satisfied with the service. It was a pleasure working through the challenges with you, and I'm glad we could find a way to make things happen. Your support means a lot to me. If you ever need anything...
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Jason, was clear, thorough, and always quick to respond to any question or concern. He has my trust and confidence!
Reply from John Aragon
January 29th, 2026 03:42 PM
Hi Ryan, thanks so much for your review! I’m thrilled to hear about your experience with Jason. He’s truly dedicated to ensuring our clients feel informed and supported throughout the process. Your trust and confidence mean a lot to us, and...
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Everything was so organized and so easy to follow and complete. Everything was great!
Reply from John Aragon
January 29th, 2026 03:42 PM
Thank you so much, Laurel! I'm thrilled to hear that you found the process organized and easy to follow. It was a pleasure working with you, and I'm glad everything met your expectations. If you ever need assistance in the future, feel free...
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Everyone was very attentive and available to explain the process and answer Any questions
we may have
Reply from John Aragon
January 29th, 2026 03:42 PM
Thanks so much for your kind words, Joseph. I'm thrilled to hear that you felt well-supported during the process. My goal is always to make sure you have all the information and assistance you need. If you ever have more questions or need anything...
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Zach and his team were excellent to work with. They communication throughout the process was great. They were able to get us CTC in a matter of days! Great work and I will introduce Zach to future clients. Having a rockstar lending team is...
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Reply from Zach Kent
February 7th, 2025 10:09 PM
Wow, Tracy, this review truly made my day! Hearing that my team and I provided an excellent experience, especially with the clear communication and quick CTC, is exactly what we strive for. Knowing you'd recommend me to future clients means...
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We jad had or second great experience with John and highlands. i would recommend them to friends and famil.
Reply from John Aragon
January 29th, 2026 03:42 PM
Wow, Peter, thanks so much for the awesome review! It means a lot to me that you had another great experience working with me and Highlands Residential Mortgage. I really appreciate you recommending us to your friends and family – that's the...
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Zach and Team made our buying experience stress free and timely. His attention to detail, continual communication through the process, and care of clients is second to none. Would recommend the team to anyone looking to purchase a home . Top...
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Reply from Zach Kent
February 4th, 2025 11:52 AM
Wow, Olyn, this review absolutely made my day! Hearing that we were able to make your home buying experience stress-free and timely is exactly what we strive for. I really appreciate you highlighting our attention to detail and communication...
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John Aragon and his team at Highland Residential Mortgage provided excellent service. The communication and efficiency throughout the whole process was above and beyond. This was our second time using John for our mortgage needs and we will...
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Reply from John Aragon
January 29th, 2026 03:42 PM
It's truly heartwarming to hear such positive feedback, Clay. I'm thrilled to know my team and I could provide the service you expected and deserve. Your trust and recommendation means a lot to us. We greatly appreciate your continued support...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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