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Highlands Residential Mortgage, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
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Great communication throughout the entire process. Very informative as well.
Reply from Zach Kent
March 30th, 2025 10:16 PM
I'm thrilled to hear that you found the communication and information provided throughout the process helpful. It was a pleasure working with you at Highlands Residential Mortgage, Ltd. If you have any further questions or need assistance in...
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Ease of use
Reply from Zach Kent
March 29th, 2025 10:42 AM
I'm glad to hear that you found the process easy to navigate. Ensuring a smooth experience is important to me, and I appreciate your feedback.
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Zach's communication with us throughout the entire process was superb! He is available, responsive, and always willing to spend as much time as needed. I highly recommend Zach and his team!
Reply from Zach Kent
March 28th, 2025 02:45 PM
I'm delighted to hear that you found the communication throughout the process superb. It was a pleasure assisting you, and I greatly appreciate your recommendation of both myself and my team at Highlands Residential Mortgage, Ltd.
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Always top notch! Never disappoints
Reply from Zach Kent
March 27th, 2025 02:18 PM
I'm thrilled to hear that you consistently have positive experiences. It was a pleasure working with you, and I appreciate your kind words.
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Everyone was very responsive and the process was very smooth
Reply from Zach Kent
March 27th, 2025 11:42 AM
I'm thrilled to hear that you found the process smooth and everyone responsive. It was a pleasure assisting you at Highlands Residential Mortgage, Ltd. Thank you for your kind words.
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Zach Kent
Reply from Zach Kent
March 26th, 2025 03:09 PM
Thank you for the perfect rating, Michael. I'm glad to know that you had a positive experience. If there's anything more I can assist you with, please feel free to reach out.
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This is our 2nd mortgage experience with Zach and once again he was amazing to work with even emailing and texting on the weekends He was always on top of every detail and and all our questions along the way .I would and have recommended Zach...
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Reply from Zach Kent
March 25th, 2025 01:53 PM
I'm thrilled to hear about your positive experience with me for the second time. It was my pleasure to assist you through the mortgage process and to be available whenever you needed. Thank you for your recommendations; they mean a lot to me....
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Great communication. Zach and his team worked very quickly with us and helped us understand the process very well as first time home buyers.
Reply from Zach Kent
March 23rd, 2025 02:32 PM
Donald, I truly appreciate your kind words and am thrilled to hear that you had a positive experience with us at Highlands Residential Mortgage. It was a pleasure working with you and guiding you through the home buying process. My team and...
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We had an amazing experience with Highlands Residential Mortgage throughout our home-buying process. From the beginning, Zach and the team were professional, responsive, and supportive. They took the time to explain every step of the mortgage...
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Reply from Zach Kent
March 18th, 2025 12:39 PM
Scott, thank you so much for your kind words and for taking the time to share your experience. It was a pleasure working with you throughout your home-buying journey. I'm thrilled to hear that you felt supported and informed every step of the...
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Professional closing team
app works no hitches
timely communication
smooth process
Reply from John Aragon
January 29th, 2026 03:42 PM
Thanks for the great feedback, Jerrold. I'm thrilled to hear that you had a smooth experience with our team at Highlands Residential Mortgage. We strive to keep everything seamless and efficient, and it's wonderful to know the app and communication...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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