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Highlands Residential Mortgage, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
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Professional and very responsive
Reply from Zach Kent
May 28th, 2025 02:57 AM
I'm thrilled to hear that you found my service professional and responsive. It was a pleasure working with you at Highlands Residential Mortgage, Ltd.
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John was on top of my loan the entire time, and when things got down to the wire and special help was neededto get the closing across the finish line on time, John jumped to action and got it done!
Reply from John Aragon
January 29th, 2026 03:42 PM
I'm thrilled to hear that you were satisfied with the loan process and that I could assist in ensuring a timely closing. It was a pleasure working with you, Parker, and I appreciate your kind words.
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Friendly and caring from beginning to end.
Reply from Zach Kent
May 8th, 2025 03:05 AM
I'm pleased to hear that you felt our service was friendly and caring throughout your experience. Your feedback is greatly appreciated, and it was a pleasure assisting you. If there's anything further we can do for you, please let us know.
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John is an excellent communicator and was intrumental in helping us win the deal. His knowledge and execution of strategy was excellent in every way. I am convinced without him we simply would not have won the house. His entire team reacts...
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Reply from John Aragon
January 29th, 2026 03:42 PM
I'm thrilled to hear that my communication and strategy were pivotal in helping you secure your home. It was a pleasure working with you, and I'm glad that my team and I could provide you with a positive experience. Your feedback is greatly...
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John was very helpful and nade the process very easy for us and explained any ques we had.
Reply from John Aragon
January 29th, 2026 03:42 PM
I'm thrilled to hear that the process was easy for you and that I could assist with your questions. Thank you for your kind words and for choosing Highlands Residential Mortgage, Ltd.
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Great communication and always a smooth process with Zach.
Reply from Zach Kent
April 27th, 2025 02:26 PM
I'm thrilled to hear that you had a positive experience with the communication and process. It was a pleasure assisting you. Thank you for your kind words and for choosing Highlands Residential Mortgage, Ltd.
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John and his team are fantastic throughout the process of working with them. They are efficient, thorough and helpful to ensure a great experience.
Reply from John Aragon
January 29th, 2026 03:42 PM
I'm thrilled to hear that you had a great experience with us, Kyle. My team and I strive to be efficient and thorough, and it's wonderful to know we achieved that for you. Thank you for your kind words.
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Great communication and available when I had questions! It was an easy process!
Reply from Zach Kent
April 15th, 2025 05:30 PM
I'm thrilled to hear that you found the communication effective and the process easy. It was a pleasure assisting you with your mortgage needs. Thank you for your kind words!
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John and his team made this transaction easy and kept the communication open. Great to work with.
Reply from John Aragon
January 29th, 2026 03:42 PM
I'm delighted to hear that the transaction was easy and communication was effective. It was a pleasure working with you, and I appreciate your kind words.
for
Zach and his team was great in every way possibl.
Reply from Zach Kent
April 3rd, 2025 12:13 PM
I'm thrilled to hear that you had such a positive experience with my team and me. Thank you for your kind words and for choosing Highlands Residential Mortgage, Ltd. If you need any further assistance, please feel free to reach out.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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