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Highlands Residential Mortgage, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
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Smooth as glass. Very friendly. On top of things .highly recommended
Thanks for everything, Joe
Reply from Zach Kent
October 6th, 2025 02:56 PM
I'm pleased to hear your experience was so smooth and positive, Joseph. Your recommendation means a lot. If you ever have more questions or need further assistance, I'm here to help. Thank you for choosing Highlands Residential Mortgage!
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The team at Highlands Residential Mortgage was excellent . They were very thorough & attentive to our needs.
Reply from Zach Kent
October 6th, 2025 12:41 PM
I appreciate your feedback. It's great to know that the team at Highlands Residential Mortgage met your needs with thoroughness and attentiveness. If there's anything more I can do to support you in the future, please feel free to get in touch....
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Zach and his team at Highlands Mortgage were instrumental in laying out different scenarios for my buyer for his first home purchase in Texas. The communication and video updates were amazing throughout the transaction to closing day!
Reply from Zach Kent
October 4th, 2025 07:39 PM
I'm glad to hear that the communication and video updates were effective and supportive throughout the transaction for your buyer's first home purchase in Texas, Leslie. Ensuring clarity and providing various scenarios are essential parts of...
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Erika was great with me walked me through everything!
Reply from John Aragon
January 29th, 2026 03:42 PM
It's good to hear that Erika was able to guide you through everything so effectively. I appreciate you taking the time to share your experience. If you have any more questions or need further assistance, please don't hesitate to get in touch....
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John made our home purchase smooth and easy. Highly recommend him!
Reply from John Aragon
January 29th, 2026 03:42 PM
Aya, I’m grateful for your recommendation and pleased to hear that your home purchase went smoothly. Ensuring an easy process is always my goal. If you need any assistance in the future, please don’t hesitate to reach out. Thank you for choosing...
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Zach was always immediately available, he has an excellent approach with clients - making me feel like I was his singke most important client. all other team members were equally responsive.
Reply from Zach Kent
September 28th, 2025 07:31 PM
I appreciate your kind words, Gloria. It's great to hear that you felt valued and supported throughout the process. My goal is to ensure every client feels prioritized, and I'm glad the team was able to contribute to this experience for you...
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ourchased a home from overseas and he made everything easy and worked very hard to make ends meet
Reply from Zach Kent
September 28th, 2025 11:01 AM
I'm glad to hear that I could help make purchasing a home from overseas easier for you, Tyler. It was important to me to ensure everything was handled smoothly and efficiently. If there's anything more I can do for you in the future, please...
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Jason Phillips from Highland Mortgage has been my go-to lender for my clients. If you’re looking for a lender who will guide you through the entire process and won’t just work a typical 9 to 5 schedule, Highland is the one for you. They truly...
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Reply from John Aragon
January 29th, 2026 03:42 PM
Sophia, I appreciate your kind words about Highlands Residential Mortgage, Ltd. While my team and I value providing guidance throughout the mortgage process, it's great to see our efforts recognized. If you or your clients ever need support...
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As a first time home buyer with little knowledge Zach was very helpful and very prompt on answering any question that popped up for me.
Reply from Zach Kent
September 27th, 2025 03:40 PM
It's great to know that I could assist you as a first-time homebuyer, Jenna. I'm glad I was able to answer your questions promptly and help you through the process. If anything else comes up or you need further assistance, just let me know.
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Transparency
Reply from Zach Kent
September 22nd, 2025 04:26 PM
I'm grateful for your review, Michael. Transparency is a key priority for me, and I'm pleased to know that it stood out during your experience. If you have any other feedback or need assistance, feel free to contact me.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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