Highlands NC, Hendersonville
A Higher Standard of Lending
Hendersonville, NC
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Business Hours
Sun
closed
Mon
8:30 AM to 5 PM
Tues
8:30 AM to 5 PM
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Reviews from Web
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I felt Vickie "had my back" throughout the process. She consistently kept in touch, patiently answered all my questions and quickly resolved concerns. This was so important to me while I dealt with house construction. I'll also add that she...
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Reply from Vickie Wyatt
December 8th, 2025 09:12 PM
Marcia, thank you for sharing your experience. Knowing that you felt supported throughout the process means a lot to me. I’m glad to hear the communication and resolution of concerns helped during your house construction. I'm always here to...
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very Helpful smooth process
Reply from Heidi Fitzgerald-Bailey
December 8th, 2025 06:16 PM
Thank you for sharing your experience, Dustin. I'm pleased to hear that the process went smoothly and was helpful for you. If you have any further questions or need assistance in the future, don't hesitate to reach out.
The people who helped us Heidi and Krista they were the best !!
Reply from Heidi Fitzgerald-Bailey
November 24th, 2025 03:30 PM
I'm glad to know that you had such a positive experience, Michelle. It's great to hear that both Krista and I could provide the support you needed. If there's anything more you need or any other questions you have, feel free to reach out.
Professional and communicative. Made our home buying process easy and rewarding.
Reply from Heidi Fitzgerald-Bailey
November 17th, 2025 09:20 PM
I appreciate your positive feedback, Cruz. It's great to know that you found the home buying process smooth and rewarding. Being professional and communicative is important to me, so I'm glad this resonated with you. If you ever have more questions...
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Heidi was amazing and so helpful
Reply from Heidi Fitzgerald-Bailey
November 13th, 2025 07:54 PM
I'm grateful for your kind feedback, Kimberly. I'm glad to hear that I was able to help you effectively. If you have any more questions or need assistance in the future, feel free to get in touch.
Heidi and the staff made the application process, smooth and easy. From beginning to the final financing on our home through closing, our backs were covered at every corner. All questions were answered, and all problems solved quickly and efficiently....
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Reply from Heidi Fitzgerald-Bailey
November 11th, 2025 05:56 PM
I'm really pleased to hear that the application process felt smooth and easy for you, Kevin. It's important to me that you felt supported from start to finish, and I'm glad we could address any questions or concerns efficiently. Should you...
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is a great communicator and tireless worker. She always delivers.!
Reply from Heidi Fitzgerald-Bailey
November 11th, 2025 05:34 PM
Thank you for your kind words, Karl. I aim to communicate effectively and stay diligent in my efforts to meet the needs of my clients. If there's anything more I can assist you with, please don't hesitate to reach out.
Always on top of everything when I called and answered any questions I had
Reply from Heidi Fitzgerald-Bailey
November 7th, 2025 03:58 PM
It's nice to know that my responsiveness and ability to answer your questions were helpful. Staying attentive to my clients' needs is very important. If you have any more questions or need further assistance, feel free to contact me anytime....
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Vickie made the entire process so easy for us! Also excellent communication!
Reply from Vickie Wyatt
November 5th, 2025 03:08 PM
It’s wonderful to hear that the process felt easy for you and that communication was effective throughout. This feedback means a lot, and I'm here to help if you have any more questions or need further assistance in the future.
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Quick response courtesy and professionalism Previously had negative experience w a different lender we were expecting another this was so easy and required little extra information from
us Thank you!)
Reply from Vickie Wyatt
November 5th, 2025 04:32 PM
I appreciate your kind words, Tammy. It's great to hear that the process felt easy and that you experienced quick responses and professionalism throughout. I'm pleased I could provide a positive experience after your previous challenges. If...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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