Highlands NC, Hendersonville, NC
A Higher Standard of Lending
Hendersonville, NC
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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Reviews from Web
Hiedi knew I was very stressed and she worked hard to keep me informed and calm.
Heidi and her team were quick to respond and take action. There were some delays through the process, but they were able to close on time!
Reply from Heidi Fitzgerald-Bailey
August 31st, 2026 01:33 PM
Holly, I'm glad to hear that my team and I could respond quickly and take action to ensure we closed on time, despite the delays. Thank you for sharing your experience!
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All hours to get my mortgage done. At one point, I got confused and skeptical (based on experience with others- totally unrelated) and Vickie spent the time with my buying agent and then me to explain the numbers. We were both right in the...
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Reply from Vickie Wyatt
August 31st, 2026 01:36 PM
Peter, I'm grateful for your detailed feedback and kind words. It was truly my pleasure to assist you through the mortgage process and help clarify any concerns along the way. I'm pleased to know that you felt valued and confident in your decision...
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Everything!
Reply from Vickie Wyatt
August 20th, 2026 12:35 PM
Barbara, I'm pleased to hear that you're happy with everything. If there's anything specific you enjoyed or need further assistance with, feel free to let me know.
great communication
Reply from Heidi Fitzgerald-Bailey
August 19th, 2026 06:29 PM
Jason, thank you for highlighting the great communication you experienced. I appreciate your feedback and am happy I could be of assistance.
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Great communication.
Reply from Vickie Wyatt
July 30th, 2026 03:57 PM
Tiffani, I'm glad you appreciated the communication. Keeping my clients informed is very important to me.
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Vicki is efficient, professional, and kept us informed throughout the entire process. She went above and beyond and exceeded all our expectations. I would highly recommended.
Reply from Vickie Wyatt
July 30th, 2026 12:55 PM
Ralph, I appreciate your kind feedback and I'm pleased to hear that you felt well-informed throughout the process. Going above and beyond for my clients is always my aim, and I'm happy to know your expectations were exceeded. Thank you for...
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Watt was very helpful at all hours of the day kept in touch very un thoughtful, very knowledgeable and a true professional figure someone I'd feel comfortable sending clients too because she handles them professionally promptly and has excellent...
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Reply from Vickie Wyatt
July 27th, 2026 01:24 PM
Alan, I appreciate your kind words and am pleased to hear that you found the service helpful and professional. It's my goal to provide excellent follow-through and maintain strong communication. Thank you for considering recommending me to...
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Heidi and her team! The communication and quick responses were amazing. Purchasing a home multiple states away can be stressful for everyone involved but Heidi made it an enjoyable experience. Thanks to ALL!
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Reply from Heidi Fitzgerald-Bailey
July 20th, 2026 02:24 PM
Wesley, I appreciate your kind words about the communication and quick responses you experienced with my team and me. I'm glad we could help make purchasing a home from multiple states away an enjoyable experience for you. Thank you for trusting...
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Heidi, was very personal and helped me get the best rate for my first time home buy.
Reply from Heidi Fitzgerald-Bailey
July 16th, 2026 04:54 PM
Roni, I'm pleased to know that I could offer a personal touch and help you secure the best rate for your first home purchase. Your kind words mean a lot, and I'm here if you need any further assistance.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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