Highlands NC, Hendersonville
A Higher Standard of Lending
Hendersonville, NC
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Mon
8:30 AM to 5 PM
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
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Reviews from Web
They made the entire process fast and easy 10/10.
Reply from Heidi Fitzgerald-Bailey
January 8th, 2026 07:13 PM
Your feedback is very much appreciated. I'm glad to hear that the process was smooth and efficient for you. If you ever have any questions or need assistance in the future, please don't hesitate to reach out.
for
Friendliness, communication, ease
Reply from Vickie Wyatt
December 29th, 2025 05:40 PM
Thanks for leaving your feedback, Amber. I'm glad to know that you found the experience friendly and easy, with good communication. If there's ever anything more I can do, please feel free to contact me.
constant contact
Reply from Heidi Fitzgerald-Bailey
December 22nd, 2025 08:43 PM
I appreciate your feedback. Thank you for highlighting the importance of staying in touch. If there's anything else you need, I'm here to help.
Heidi made this experience awesome and easy
Reply from Heidi Fitzgerald-Bailey
December 18th, 2025 03:59 PM
I'm grateful for your feedback, William. It's great to know that I could help make your experience straightforward and enjoyable. If you have any questions or need further assistance in the future, feel free to get in touch with me anytime.
Heidi was always there to answer questions and explained things I didn't understand. When I got stuck on something she had my back threw the whole refinancing. Heidi kept me up to date on everything as it was processing and made my lifestyle...
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Reply from Heidi Fitzgerald-Bailey
December 18th, 2025 08:09 PM
I really appreciate your kind words, Marchetta. It's wonderful to hear that I could assist you effectively throughout your refinancing process and make things smoother for you. Having the chance to provide clear explanations and updates is...
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Great service!
Reply from Heidi Fitzgerald-Bailey
December 17th, 2025 06:37 PM
Thank you for your comment, Jasmine. I'm pleased to know you were happy with the service. If there's anything more I can assist you with in the future, please don't hesitate to contact me.
Heidi was very professional,extremely knowledgeable and patience highl recommen!!
Reply from Heidi Fitzgerald-Bailey
December 15th, 2025 06:48 PM
Thank you for your thoughtful feedback, Hajra. It's wonderful to know that my approach and expertise left a positive impression on you. I'll always strive to provide the same level of service you found in our interaction. If you ever need further...
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Clear communication from start to finish.
Reply from Heidi Fitzgerald-Bailey
December 15th, 2025 07:54 PM
I appreciate your feedback, Mohammed. I'm glad to hear that the communication throughout the process met your expectations. If you need any further assistance or have questions in the future, please feel free to reach out to me directly.
Heidi was so willing to help us. It felt like her personal mission to help us get settled and in our home.
Reply from Heidi Fitzgerald-Bailey
December 11th, 2025 02:25 PM
I really appreciate your kind words, Hannah. It's important to me to support clients throughout their home-buying journey, and I'm glad to hear that my efforts made a difference for you. If you ever need more assistance, please feel free to...
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for
This is my fourth mortgage transaction with Vickie which speaks to my satisfaction with her service. I am confident that she will give me the best possible advice and ensure the process is smooth and timely. She is friendly and caring. I would...
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Reply from Vickie Wyatt
December 11th, 2025 02:16 PM
It's truly gratifying to know that you've trusted me with your mortgage transactions multiple times, Lynn. Your confidence in my advice and the process means a great deal. Building a smooth and efficient experience is always my goal, and I'm...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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