Highlands NC, Hendersonville
A Higher Standard of Lending
Hendersonville, NC
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
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Everything was done with clear communication And everyone we spoke with was excellent. Vikki was excellent and doing everything she could to get us closing on time.
Reply from Vickie Wyatt
March 9th, 2026 02:47 PM
I’m grateful for your feedback, Seth. I'm pleased to know that clear communication was maintained and that everything went smoothly for you. Making sure the closing process is timely is always a priority for me. Should you have more questions...
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Vickie was on top of everything and always responded quickly and worked very hard to close the loan sooner for the buyers!
Reply from Vickie Wyatt
March 4th, 2026 09:08 PM
I appreciate your kind words, Cindy. It's important to me to respond promptly and work efficiently on behalf of my clients. Knowing that I could help expedite the process for the buyers is truly satisfying. If you have any more questions or...
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Vicky and the whole team did a great job, thank you all.
Keith dickman, Jerold
Reply from Vickie Wyatt
March 2nd, 2026 04:42 PM
Thank you, Jerold, for your feedback. I'm glad to hear that the team and I could provide a positive experience for you. If you have any questions or need further assistance in the future, feel free to get in touch.
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We are first time home buyers. Vickie made it possible, any questions she was there any issues she was there.
Reply from Vickie Wyatt
February 23rd, 2026 06:12 PM
I'm glad to hear you felt supported throughout your first home buying experience, David. Your journey is important to me, and I'm pleased I could assist with your questions and any issues that came up. If you ever have more questions or need...
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Highlands was ok overall
Reply from Heidi Fitzgerald-Bailey
February 16th, 2026 03:31 PM
thanks for the review Lathe, so sorry for the aggravation through this process.. with the 2 manufactured homes & the survey in the middle of the process made things a little complicated, but i happy we got it done for you.. thanks for your...
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Communication is key with everyone you are working with and if they dont answer right away away don't worry they will get in touch with you the moment they have a minut.
Reply from Heidi Fitzgerald-Bailey
February 9th, 2026 04:27 PM
Thank you for highlighting the importance of communication, Pavel. I always strive to ensure that I'm responsive and available, and it means a lot to know that you felt supported throughout. If there’s anything more I can do to assist you,...
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Good communication
Reply from Heidi Fitzgerald-Bailey
February 4th, 2026 01:57 PM
I'm glad to hear that the communication met your expectations, Francisco. If there's anything further I can assist you with, feel free to get in touch at any time.
Heidi took well care of me and my mortgage experience. Helping to find low finances for my loan
Reply from Heidi Fitzgerald-Bailey
January 23rd, 2026 01:37 PM
I'm grateful for your feedback, David. It's reassuring to hear that I could assist you with your mortgage experience and help you find suitable financing options. If there’s anything else you need or any questions you might have in the future,...
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Closing on time, the purchaser was happy.
Reply from Vickie Wyatt
January 19th, 2026 02:45 PM
I appreciate your feedback on the closing process, Kerry. It's great to hear that everything went smoothly and that the purchaser was satisfied. If there's anything else you need or any questions arise, please feel free to reach out.
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Vickie was great. She kept me a prize of the process and what needed to be done insufficient amount of time.
Reply from Vickie Wyatt
January 12th, 2026 01:38 PM
Judith, I appreciate your kind words. I'm pleased to hear that you felt informed throughout the process and that the timing worked out well for you. If any questions arise or you need further assistance, feel free to reach out at any time.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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