Highlands NC, Hendersonville
A Higher Standard of Lending
Hendersonville, NC
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
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Vickie is so friendly and helpful. She explained everything, and I could tell she has a lot of expeience.
Reply from Vickie Wyatt
April 17th, 2026 07:01 PM
Thank you for your kind words, Laura. I'm glad to hear that you found my explanations helpful and appreciated my experience. If you have any more questions or need further assistance, please feel free to reach out to me.
Heidi and her staff are so kind, always available. Every question I had they answered . The whole process went quickly and seamlessly. Great agent and company!
Reply from Heidi Fitzgerald-Bailey
April 6th, 2026 03:17 PM
Thank you for your thoughtful feedback, Beth. I'm pleased to hear that you found both my team and me helpful throughout the process. It's wonderful to know that your experience was smooth and efficient. If any other questions come up in the...
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Pleasant, efficient, knowledgeable
Reply from Vickie Wyatt
March 27th, 2026 08:08 PM
Thank you for sharing your thoughts, Barbara. I appreciate your recognition of my efforts to provide a pleasant, efficient, and knowledgeable service. If there’s anything further I can assist you with, please don't hesitate to get in touch.
Eveeything from start to finish was amazing! Communication, handling of documents and assistance we received. Thank hoi
Reply from Heidi Fitzgerald-Bailey
March 17th, 2026 02:29 PM
Thank you for sharing your experience, Tatyana. I'm glad to know that the communication and documentation process was smooth from start to finish. If you need any further assistance, please feel free to reach out.
Got it done quickly and was great to work with.
Reply from Heidi Fitzgerald-Bailey
March 12th, 2026 07:05 PM
I appreciate your feedback, Wayne. I'm pleased to hear that everything was completed quickly and that the experience was positive. If you have any further needs or questions, don't hesitate to let me know.
Heidi is excellent with communication and keeping the momentum going until it gets closed. She stepped in and went the extra mile mile with the buyer until the transaction closed!
Reply from Heidi Fitzgerald-Bailey
March 10th, 2026 01:27 PM
I'm grateful for your kind words, Naomi. It's important to me to maintain strong communication and keep things moving smoothly throughout the entire process. I'm glad I could support both you and the buyer to a successful closing. If there's...
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You made it very easy for my parents to purchase the home and helped them with understanding and patience.
Thank you so much for everything you did for them and us.
Reply from Heidi Fitzgerald-Bailey
March 10th, 2026 02:40 PM
I'm truly grateful for your kind words, Robert. It was a pleasure helping your parents with their home purchase, and I'm glad that patience and understanding made the process smoother for them. If there's anything more I can do for you or your...
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Heidi communicated very well and answered our questions throughout the loan process. It made the whole experience effortless for us! Highly recommended her and her team!
Reply from Heidi Fitzgerald-Bailey
March 9th, 2026 08:30 PM
I appreciate your feedback, Bryan. It's fantastic to know that my communication helped make the loan process smooth for you. Thank you for your recommendation, and if there's anything else I can assist you with, please don't hesitate to reach...
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Seamless, flawless, timely, professional service, got me in my mountain home! Definitely wouldn't call anyone else! Heidi Fitzgerald-Bailey is the bomb!
Reply from Heidi Fitzgerald-Bailey
March 9th, 2026 03:13 PM
Your thoughts are very much appreciated, Frankie. Knowing that the process went smoothly and you achieved your goal of getting into your mountain home is truly rewarding. I'm here to assist with anything else you might need in the future.
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Vickie genuinely cares about every step of the process. She is incredibly kind and goes above and beyond to ensure everything runs smoothly. She truly made the experience seamless and positive, we couldn’t have asked for a better lender!
Reply from Vickie Wyatt
March 9th, 2026 06:15 PM
Your kind words mean a lot, Leah. I’m pleased to hear that you felt supported throughout the process and found it seamless. Ensuring that each step is handled with care is very important to me. If there’s anything more I can do for you in the...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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