Highlands NC, Hendersonville
A Higher Standard of Lending
Hendersonville, NC
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
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Vickie was great throughout the process.
Reply from Vickie Wyatt
May 12th, 2026 08:12 PM
I'm glad to hear that you had a great experience, Lori. If you have any more questions or need assistance in the future, please don't hesitate to reach out.
Process was quick
Reply from Heidi Fitzgerald-Bailey
May 6th, 2026 06:33 PM
Cody, I'm happy to know the process was quick for you. If you ever need more assistance or have any questions, I'm here to help.
When I saw that the loan was a USDA loan, I figured we would drift by 2 to 3 weeks. The fact that they got everything done on time is incredible and the communication was excellent throughout the transaction. Thank you so much.
Reply from Heidi Fitzgerald-Bailey
May 4th, 2026 03:44 PM
I'm pleased to hear that everything was completed on time, Ed. It's great to know that the communication met your expectations throughout the transaction. Thank you for your kind words and for letting me be a part of your loan process.
I am thankful for all the help you give me.
Reply from Heidi Fitzgerald-Bailey
May 4th, 2026 08:46 PM
Thank you, Sergey. I'm grateful for your kind words and pleased that I could assist you. If there's anything else you need, please don't hesitate to reach out.
Needed a place to live and it was done fast.
Reply from Heidi Fitzgerald-Bailey
April 30th, 2026 07:56 PM
I'm glad to hear that the process was quick for you, Daniel. If you have any further questions or need assistance in the future, please feel free to reach out.
Heidi and her team were great to work with. Very prompt at answering any questions that I had. I found the app to be a great tool to use and keep up with all the steps of the loan process.
Reply from Heidi Fitzgerald-Bailey
April 28th, 2026 01:36 PM
I'm happy to hear that you found the app helpful and that my team and I could assist you promptly, Michael. It's great to know we were able to support you effectively throughout the loan process. If you have any more questions or need further...
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I can’t say enough great things about my experience working with Vickie. From start to finish, she went above and beyond to make the entire mortgage process smooth, stress-free, and actually enjoyable—which is not something you hear often about...
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Reply from Vickie Wyatt
April 27th, 2026 01:20 PM
Thank you, Thomas, for your generous feedback. I'm pleased to know that you felt supported and informed throughout the mortgage process. It's important to me that my clients feel prioritized and confident, and I'm grateful that I could be a...
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Heidi made borrowing money as easy as possible its always a little stressful however I provided what she needed and she kept me informed and moving forward I can't express my gratitude awesome experience.
Reply from Heidi Fitzgerald-Bailey
April 24th, 2026 12:45 PM
I'm grateful for your kind words, Maria. I'm glad that I could help make the borrowing process easier and keep you informed along the way. If you ever need assistance again, feel free to reach out.
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Vicki eprovided a comprehensive, step-by-step explanation of the processes involved. Their approach was consistently personable, and they readily addressed all inquiries. Vickie was wonderful to work with.
Reply from Vickie Wyatt
April 23rd, 2026 01:13 PM
I'm thankful for your kind words, Tracy. It's great to know that you found my explanations comprehensive and my approach personable. If you have any more questions or need further assistance, please feel free to reach out.
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Vickie and her team did everything that they could to get everything done for me. Made the overall experience great and fast.
Reply from Vickie Wyatt
April 22nd, 2026 06:39 PM
I'm grateful for your positive feedback, David. It's appreciated to know that you had a great and fast experience with my team and me. If you ever need further assistance, please feel free to reach out.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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