Highlands NC, Hendersonville
A Higher Standard of Lending
Hendersonville, NC
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
Heidi was absolutely amazing and so kind and easy to work with and she makes things happen quickly . She was professional, very informitive and tool the time to answer any and all questions I had. Heidi kept us informed all throughout the process...
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Reply from Heidi Fitzgerald-Bailey
September 18th, 2025 03:05 PM
thanks so much Stephanie!! you all were amazing to work with as well.. cant wait to see your new home!!! you all so deserve it !! hugs!!!!!!! xo
Heidi did an exceptional job of communicating and working within the timelines we needed to get this transaction closed on time. She worked hard to get my clients the best loan for their situation and kept the process flowing smoothly and efficiently....
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Reply from Heidi Fitzgerald-Bailey
September 18th, 2025 02:36 PM
THANKS SO MUCH BECKY ..REALLY ENJOYED WORKING WITH YOU AS WELL :)
Heidis experience and knowledge. Her willingness to help. Her ability to guide us through the process and make available options. Heidi made herself available at all hours to answer any question that we had. Heidi is a wonderful person. She...
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Reply from Heidi Fitzgerald-Bailey
September 18th, 2025 02:01 PM
thanks so much Jeff & Stephanie.. you all made it easy for me!! enjoy that new home & let me know when the house party is... LOL
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Vicky was very professional explaining everything and what we were signing she made the process seems like a price of
Reply from Vickie Wyatt
September 19th, 2025 11:14 AM
I'm pleased to hear that you found my explanations professional and the process clear, Dwayne. Making sure you understand everything you're signing is important to me. If any questions arise or if I can assist further, please don't hesitate...
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Heidi was incredibly patient and attentive throughout the entire process. She took the time to explain every detail clearly, making me feel confident and supported. What I really appreciated was her ability to keep things engaging and even...
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Reply from Heidi Fitzgerald-Bailey
September 18th, 2025 10:43 AM
Thank you, Meng, for taking the time to share your experience. I’m glad to know that my patience and attentiveness helped make the process clearer and more enjoyable for you. Turning potentially stressful situations into positive experiences...
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Vickie is the best! She takes care of my clients. I consider her a teammate.
Reply from Vickie Wyatt
September 17th, 2025 12:47 PM
I appreciate your kind words and the trust you place in me to assist your clients, Michael. Being considered a teammate is truly valued, and I'm grateful for the opportunity to work together. If there's anything specific you or your clients...
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constant contact
Reply from Heidi Fitzgerald-Bailey
September 16th, 2025 05:46 PM
I appreciate your feedback, Gainer. Maintaining constant contact is essential for a smooth process, and I'm pleased it met your expectations. Should you have any further questions or need assistance in the future, feel free to reach out.
Heidi was wonderful & everything went quick & smooth! Will definitely refer others to her. Thank you so much for all the hard work & patience!
Reply from Heidi Fitzgerald-Bailey
September 16th, 2025 11:35 AM
I'm pleased to hear that everything went smoothly for you, Casey. I appreciate your willingness to refer others, and your kind words mean a lot. Thank you for acknowledging the hard work and patience involved in the process. If there's anything...
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Vickie was pleasant and easy to work with. Website was straightforward and easy to navigate. I liked the little videos of where we were in the process.
Reply from Vickie Wyatt
September 15th, 2025 03:43 PM
I'm grateful to know you found working with me to be pleasant and straightforward, Vanessa. It's also great to hear that the website and videos provided clarity throughout the process. Thank you for sharing your thoughts, and if you ever have...
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Thank you for guiding us and making the process easy and for your patience.
Reply from Heidi Fitzgerald-Bailey
August 29th, 2025 02:55 PM
I'm truly grateful for your kind words, Maria. Guiding you through the process and ensuring it was easy and straightforward is always my goal. Your patience and cooperation were invaluable, and I'm delighted that I could help along the way....
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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