Highlands NC, Hendersonville
A Higher Standard of Lending
Hendersonville, NC
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
We greatly appreciate your quick response, follow up and exceptional customer service.
Reply from Heidi Fitzgerald-Bailey
August 22nd, 2025 01:53 AM
Thank you, Chad, for your kind words. I'm delighted to hear that you appreciated the quick response and follow-up. Providing exceptional customer service is a priority for me, and it's gratifying to know that it made a positive impact on your...
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The team was so quick with getting a pre qualified letter and then a mortgage. I was blown away how fast the process went. Thanks!
Reply from Vickie Wyatt
August 21st, 2025 10:43 PM
I'm so glad to hear that you found the process quick and efficient, Whitney. It means a lot to know that you were pleased with how swiftly everything was handled. Thank you for sharing your experience. If there's anything more I can assist...
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Vickie was conpletely on top of every step of the buyer's loan process and had the loan ready to go and sent to attorney even before I inquired. Will highly recommend Vickie and Highland Mortgage.
Reply from Vickie Wyatt
August 21st, 2025 02:51 PM
I'm pleased to hear that I was able to stay ahead in the loan process and have everything ready even before you reached out. It's wonderful to know that you're considering recommending me and Highlands Residential Mortgage. Thank you, Cindy,...
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Communication was excellent . Very responsive to any and all question. loan Process was easy and online Submission of documents and information was so easy to use. The who.e team was great
Reply from Heidi Fitzgerald-Bailey
August 21st, 2025 10:37 AM
I'm so glad to hear that you found the communication seamless and the loan process straightforward, Pamela. It's important to me that all your questions were addressed quickly and clearly. I'm pleased the online submission process was convenient...
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I really enjoy working with Vickie. She is kind, patient, and communicates well.
Reply from Vickie Wyatt
August 18th, 2025 12:43 PM
It's wonderful to hear that you enjoy working with me and find my approach kind and patient. Effective communication is something I truly value, so I'm glad it made a positive impact on your experience. Thank you, Julie, for taking the time...
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Heidi was great !!! She made my first time home buyer experience so easy and hassle free. The process for buying this home was simple she, explained everything step by step and assisted me throughout the process Heidi and her team at Highlands...
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Reply from Heidi Fitzgerald-Bailey
August 16th, 2025 12:02 PM
I'm thrilled to hear that your first-time home buying experience was smooth and straightforward, Myrna. It's wonderful to know that the detailed guidance and support I provided, along with my team at Highlands Residential Mortgage, helped make...
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Vickie made the process simple and thorough. Wonderful communication and always available to answer questions.
Reply from Vickie Wyatt
August 8th, 2025 03:17 AM
I'm delighted to hear that the process felt simple and thorough for you. Effective communication and being available to answer questions are top priorities for me, so it's gratifying to know that these aspects of my service stood out to you....
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Vickie was quick on the ball ordering the appraisal. She always had the answers when I asked questions. This was a very smooth transaction thatnks to Vickie. In fact, now that I really think about it, this was the easiest transactionI have...
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Reply from Vickie Wyatt
August 3rd, 2025 10:34 AM
I'm really glad to hear that the transaction went so smoothly for you and that I could provide the answers you needed promptly. Knowing that this was one of your easiest transactions is truly encouraging. Thank you for sharing your experience,...
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Heidi is the best!!
Reply from Heidi Fitzgerald-Bailey
July 31st, 2025 12:32 PM
I truly appreciate your enthusiastic feedback, Naomi! I'm glad to know you had such a great experience. If there's anything else I can do for you, don't hesitate to get in touch.
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Vickie is always a pleasure to work with. She makes my clients feel at ease and is fast to respond to their questions and concerns. 5 ⭐️
Reply from Vickie Wyatt
July 29th, 2025 12:22 PM
I'm genuinely happy to hear that working together is always a positive experience. Making sure your clients feel comfortable and addressing their questions swiftly is something I prioritize, so I'm thrilled to know it's making a difference....
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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