Hickory, NC
A Higher Standard of Lending
Hickory, NC
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Mon
8:30 AM to 5 PM
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
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Reviews from Web
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communication
Reply from Andrew Aaron
October 30th, 2025 12:46 PM
It's good to see that communication was a key part of your experience, Byron. Ensuring that everything is clear and timely is important to me, and I'm glad it met your expectations. If you have any more needs or questions down the line, please...
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Becky was an absolute pleasure to work with! She stayed on top of the process and kept us fully informed of everything happening. Six stars!
Reply from Rebecca Houck
October 28th, 2025 02:35 PM
It's great to hear that you had such a positive experience, Katherine. Keeping you informed throughout the process is important to me, and I'm glad it made a difference for you. Thank you for sharing your thoughts and support. If there's anything...
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Fast response with either calls or emails.
Reply from Andrew Aaron
October 16th, 2025 05:45 PM
I'm pleased to hear that you appreciated the quick communication, Anna. Timely responses are crucial, and I'm glad I could meet your expectations in that regard. If there's anything else you need in the future, feel free to reach out.
Rebecca is the absolute best person to work with! She does an amazing job, is friendly, kind, and always respectable. I have enjoyed working with her.
Reply from Rebecca Houck
October 14th, 2025 12:51 PM
Luke, thank you for your kind words. I'm glad to hear that you've enjoyed our collaboration and found the process positive. Your feedback means a lot, and I’m pleased I could provide a friendly and respectful experience. If there's anything...
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Rebecca did an outstanding job making sure we knew all of the decisions that were being made. we would 100% use her again for our next one! Thank you Rebecca for going above and beyond for our home buying proces.
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Reply from Rebecca Houck
October 13th, 2025 05:20 PM
I appreciate your feedback, Jeremy. I'm pleased to hear that you felt informed and comfortable with the decisions being made during your home-buying journey. It was my pleasure to assist you, and I'm grateful for your trust. Should you decide...
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Andrew Aaron took care of my financial and emotional needs. This was a HUGE step in my life to buy a 2nd home. Andrew educates and answers the questions you do not know to ask at times. Thank you Andrew for your assistance and care throughout...
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Reply from Andrew Aaron
October 13th, 2025 02:13 PM
Entering the process of buying a second home is indeed a significant step, and I'm glad to have been there to support both your financial and emotional needs, Christle. It's important to me that you felt informed and comfortable, even when...
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Becky was absolutely wonderful in navigating the loan process. Was always there to answer all the questions I had. She was amazing!!
Reply from Rebecca Houck
October 13th, 2025 05:14 PM
Ray, I'm very glad to hear that you felt supported throughout the loan process. I appreciate your kind words and am happy I could answer all your questions. If there's anything more you need, don't hesitate to reach out.
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Andrew was very on top of his game on what needed to be done! He answered all questions that we asked and was definitely on it everytime my husband and I needed anything!
Reply from Andrew Aaron
September 22nd, 2025 02:55 PM
It's great to know that you felt well-supported and that all your questions were answered throughout the process, Nue. Being responsive and on top of tasks is something I strive for with every client. Should you and your husband need further...
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Andrew always provides the best service! He worked very hard to get my forst time homebuyers as much down payment from NC Housing. He and his team truly goes above and beyond!
Reply from Andrew Aaron
September 20th, 2025 10:12 AM
Thank you, Salina, for sharing your thoughts. It's rewarding to know that my efforts, along with my team's, made a positive impact on your first-time homebuyers' experience. I'm glad we could assist in securing the down payment support from...
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I could tell she was doing her absolute best to get me approved so I could finally close on home. She is excellent 👌 👍
Reply from Rebecca Houck
September 18th, 2025 01:09 AM
It's wonderful to know that you felt well-supported throughout the process, Landon. Helping you secure your home was my priority, and I'm pleased I could assist in getting you approved. Thank you for your kind words and for recognizing my efforts....
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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