Hickory, NC
A Higher Standard of Lending
Hickory, NC
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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Reviews from Web
Communication was great from beginning to the closing table.
Reply from Rebecca Houck
September 3rd, 2026 08:31 PM
I'm grateful, Carolyn, for your positive feedback on the communication throughout your experience. I'm pleased to know that everything went smoothly from start to finish.
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The communication was great, each step was clearly walked through. The entire prosses was made to easy, the help was amazing. The hard work that was put in was definitely noticed.
Reply from Andrew Aaron
August 31st, 2026 07:21 PM
Michael, thank you for your kind words about the communication and support you received. I'm glad the process felt easy and that my efforts were helpful. If you have any further questions or need assistance in the future, please feel free to...
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Andrew puts in extra effort to deliver outstanding service to his clients.
Reply from Andrew Aaron
August 25th, 2026 06:04 PM
Tamara, I appreciate your recognition of the extra effort I put into delivering good service. It's important to me that my clients feel valued and well-supported throughout the process. If there's anything else you need, please don't hesitate...
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Andrew was very helpful with every stage of the home buying experience. He was proactive with following up and answered any questions I had. The entire experience felt exactly like working side by side with a good friend.If you are someone...
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Reply from Andrew Aaron
August 17th, 2026 06:16 PM
Jeffery, I'm grateful for your kind words about my approach to the home buying process. It's good to know that you felt supported and that my explanations were clear and helpful. If you have any more questions or need further assistance, I'm...
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Made it feel easy
Reply from Andrew Aaron
August 4th, 2026 12:35 PM
Johny, I'm happy to hear that the process felt easy for you. Making things straightforward and smooth is always my goal. If you need anything else, please don't hesitate to reach out.
Rebecca Houck is always wonderful to work with. She is so knowledgeable and keeps you informed every step of the way I personally have used Highlands with Rebecca twice before and recommend her whenever I have an opportunity Highly recommend!...
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Reply from Rebecca Houck
July 28th, 2026 01:02 PM
Stephanie, It was my pleasure working with you again. I so appreciate your loyalty to me and the kind words. I also appreciate you recommending me whenever you have the opportunity.
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Great job with this loan. I work mostly with sellers on the listing side but this was a nicely handled transaction
Reply from Andrew Aaron
July 20th, 2026 04:07 PM
John, I'm glad to hear that you found the transaction handled nicely. It's always rewarding to know that my work is appreciated, even from the listing side. If there's anything else I can assist you with in the future, feel free to reach out....
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Andrew was there for me through the whole process! He is very friendly and always professional and fun! Thank you for making the process less stressfu! I highly recommend Andrew Aaaron!
Reply from Andrew Aaron
July 17th, 2026 05:25 PM
Anthony, I'm pleased to know that I could be there for you throughout the process and that you found me both friendly and professional. It's wonderful to hear that I helped make things less stressful for you. Thank you for your recommendation!...
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Andrew was great with communication
Reply from Andrew Aaron
July 8th, 2026 02:08 PM
Robert, I appreciate your feedback on my communication. It's important to me that you felt well-informed throughout the process. If there's anything else I can assist you with, please let me know.
Communication and timely responses .
Reply from Rebecca Houck
July 7th, 2026 05:18 PM
Thank you, Joseph, for noting the importance of communication and timely responses. I'm happy to know that my approach was beneficial for you.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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