Hickory, NC
A Higher Standard of Lending
Hickory, NC
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Sat
closed
Sun
closed
Mon
8:30 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
I have reccommend Andy and Highland Residential Mortgage to other NC Brokers that have asked who I have been using. This will generate additional business for Highlands.
Rebecca was was very good at explaining our options and walking us through the process
Reply from Rebecca Houck
October 23rd, 2026 12:44 PM
I'm pleased to hear that my explanations and guidance were helpful for you, Thad. For my team and I, ensuring a clear and supportive process is always a priority. Thank you for your kind words! I wish you both many happy years in your new home....
read more
for
Andrew was great - so communicative and always easy to reach! I was grateful for his help and support throughout this loan proces. Looking forward to the opportunity to work with him again!
Great people and so helpful would recommend to anyone!
Reply from Rebecca Houck
October 8th, 2026 07:02 PM
I'm glad to hear you found the team at Highlands Residential Mortgage, Ltd. helpful, Audra. Your recommendation means a lot to me, and I appreciate your kind words about our people.
for
Absolutely wonderful to do business with!
Reply from Andrew Aaron
October 5th, 2026 12:38 PM
Rikki, I'm happy to hear you found it wonderful to do business with me. At Highlands Residential Mortgage, Ltd., we strive to make each experience positive and seamless.
for
Andrew went above and beyond to navigate our loan which was far more complicated than normal. The whole process was absolutely horrifying due to the current regulatory environment around loans - all completly out of Andrew's control. Despite...
read more
Reply from Andrew Aaron
October 5th, 2026 01:19 PM
Brent, I'm grateful for your understanding of the challenges we faced with the current regulatory environment. Navigating a complex loan process can indeed be daunting, and I'm glad I could make it easier for you. At Highlands Residential Mortgage,...
read more
Communication was great from beginning to the closing table.
Reply from Rebecca Houck
September 3rd, 2026 08:31 PM
I'm grateful, Carolyn, for your positive feedback on the communication throughout your experience. I'm pleased to know that everything went smoothly from start to finish.
for
The communication was great, each step was clearly walked through. The entire prosses was made to easy, the help was amazing. The hard work that was put in was definitely noticed.
Reply from Andrew Aaron
August 31st, 2026 07:21 PM
Michael, thank you for your kind words about the communication and support you received. I'm glad the process felt easy and that my efforts were helpful. If you have any further questions or need assistance in the future, please feel free to...
read more
for
Andrew puts in extra effort to deliver outstanding service to his clients.
Reply from Andrew Aaron
August 25th, 2026 06:04 PM
Tamara, I appreciate your recognition of the extra effort I put into delivering good service. It's important to me that my clients feel valued and well-supported throughout the process. If there's anything else you need, please don't hesitate...
read more
for
Andrew was very helpful with every stage of the home buying experience. He was proactive with following up and answered any questions I had. The entire experience felt exactly like working side by side with a good friend.If you are someone...
read more
Reply from Andrew Aaron
August 17th, 2026 06:16 PM
Jeffery, I'm grateful for your kind words about my approach to the home buying process. It's good to know that you felt supported and that my explanations were clear and helpful. If you have any more questions or need further assistance, I'm...
read more
1–10 of 982
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
