Hickory, NC
A Higher Standard of Lending
Hickory, NC
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Mon
8:30 AM to 5 PM
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
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Reviews from Web
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Andrew cared!
Reply from Andrew Aaron
September 1st, 2025 02:55 PM
I'm really touched to hear that you felt cared for during the process, Susan. Ensuring you feel supported and valued is incredibly important to me. If there's anything more I can do for you in the future, please don't hesitate to get in touch....
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The overall experience was excellent. From the communication, prompt response, to the most friendly encounter, I would highly recommend your services to my friends and family. I will be using you again in the future.
Reply from Rebecca Houck
August 27th, 2025 11:39 AM
I am so glad that you were pleased, and I found it so enjoyable working with you to get you into a new home. I wish you and your family many happy years there. If you ever need anything else, please let me know.
Really worked with me to get approved
Reply from Rebecca Houck
August 27th, 2025 11:40 AM
Anne, I am so happy for you in your new home. You deserve this!I am thankful for the opportunity to work with you, and feel blessed to have been a part of this adventure in your life. I wish you many years there, and hope that you enjoy your...
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Andrew honestly made the process very easy and , always had me updated. Contacted me whenever forms had to be filled out, just a great experience overall.
Reply from Andrew Aaron
August 8th, 2025 01:37 PM
I'm really glad to hear that you had such a positive experience and that you found the process easy and well-communicated. Keeping you updated throughout was important to me, and I'm happy it made a difference. If you ever have more questions...
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The best just that simple
Reply from Rebecca Houck
August 5th, 2025 07:12 PM
Thank you so much, Paula, for your brief and kind review. I'm glad to know that you had a positive experience. If there’s ever anything more I can do for you, please don't hesitate to reach out.
Becky was very easy to work with and willing to answer any and all questions we had along the way. It made the home buying process a lot easier and less stressful.
Reply from Rebecca Houck
August 1st, 2025 02:53 PM
Lee, Thank you for the kind words. It was definitely my pleasure to work with you and to help you move back to this area. I hope that you and your family enjoy your new home.Let me know if there is anything I can do to help you with the move,...
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Ttuly goes above snd beyond to ensure a smooth transaction!
Reply from Rebecca Houck
July 31st, 2025 10:55 AM
Thank you, Dana, for your thoughtful words. I'm so pleased to hear that I could contribute to a smooth transaction for you. It was my pleasure to go above and beyond to assist with your needs. Please feel free to reach out if you ever need...
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Everything went through smooth and easy.
Reply from Andrew Aaron
July 29th, 2025 04:33 PM
I'm pleased to hear that everything went smoothly and easily for you. It was wonderful to assist you at Highlands Residential Mortgage, Ltd. If you ever have further questions or need assistance, don't hesitate to reach out.
Rebecca, Lisa, and Jill were all so helpful and very attentive every step of the way! I believe their fantastic service is part of why my transaction went so smoothly. Truly an amazing team!!!
Reply from Rebecca Houck
July 28th, 2025 01:03 PM
I'm so glad to hear that you felt supported throughout the process, Theresa. It was wonderful to assist you alongside Lisa and Jill, and we're thrilled that everything went smoothly for you. Thank you for sharing your experience and for your...
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very helpful
Reply from Rebecca Houck
July 7th, 2025 12:33 PM
It was my pleasure working with you to purchase your home. I am happy for you. Let me know if you ever need anything and send me pictures of the changes you are making.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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