Hickory, NC
A Higher Standard of Lending
Hickory, NC
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Mon
8:30 AM to 5 PM
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
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Reviews from Web
Rebecca & Angela are amazing & so nice. It made our 1st homebuyers process so easy. we appreciate it
Reply from Rebecca Houck
November 24th, 2025 12:33 PM
Thank you Brianna. It was my pleasure working with you to purchase your home. I hope that you and Charles have many happy years there, and that you experience many blessings there.
Support and helpful friendly advice and answers to questions
Reply from Rebecca Houck
November 24th, 2025 12:32 PM
It was a pleasure helping you guys get into a new home. I am glad that you were pleased and I wish you many happy years there.
As a realtor, I interact with many lenders. Rebecca and her team were outstanding. Everything ran smoothly and efficiently.
Reply from Rebecca Houck
November 17th, 2025 08:21 PM
It's great to hear that you had a smooth experience, Lori. I appreciate your kind words about working with me and my team. If there's anything more I can do to support you or your clients, please let me know.
Absolutely everything was amazing. I can not shout loud enough about how incredibly pleased I am with every single aspect of this processing.
Reply from Rebecca Houck
November 14th, 2025 07:42 PM
I appreciate your enthusiastic feedback, Dawn. I'm pleased to know you felt satisfied with every aspect of the process. Your satisfaction is important to me, and I’m grateful for the opportunity to assist you. If you have any additional questions...
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I can’t say enough good things about Rebecca Houck — she was absolutely incredible throughout the entire loan process. Even when things were out of her control, she went above and beyond to make it work.Any hiccups we ran into weren’t on her...
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Reply from Rebecca Houck
November 8th, 2025 02:19 PM
Jason, Thanks so much for your extremely kind words, and for taking the time to go into such detail of your experience with your mortgage. It always warms my heart when people are satisfied with their experience, and it makes all the hard work...
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Very knowledgeable easy to work with. Responds very quickly to questions.
Reply from Rebecca Houck
November 10th, 2025 05:12 PM
Thank you for taking the time to share your experience, Debora. I'm glad to hear that you found it easy to work with me and that my responses were quick and helpful. If you have any more questions or need further assistance, feel free to reach...
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From day, one throughout the entire process, I felt I was in good hands and was treated with great care. Rebecca was very detailed. I felt like I was dealing with a family member.
service
Thank you so much
Reply from Rebecca Houck
November 8th, 2025 02:23 PM
It was my pleasure working with you on this mortgage and I am thankful to have had the opportunity to help in getting you and your wife a home in beautiful western NC. I know that you are going to love it here and I am happy for you. Thank...
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for
Fast response, great communication, very helpful and reliabl.
Reply from Andrew Aaron
November 5th, 2025 05:22 PM
I appreciate hearing that you found my communication to be prompt and reliable, Vegas. Being helpful and maintaining great communication are core aspects of my approach, so it’s encouraging to know you experienced that. Should you have any...
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Rebecca was very nice and always explained everything.
Reply from Rebecca Houck
October 30th, 2025 12:57 AM
Thank you John for your kind words. It was my pleasure working with you and wish you and your family many happy years in your new home.
for
Andrew made the whole application process so seamless and answered any questions I had. He explained everything in way I could understand. Overall had a great experience.
Reply from Andrew Aaron
October 31st, 2025 03:29 PM
I'm glad to hear that the application process felt seamless for you, Evette. It's important to me that everything is clear and easy to understand, so I'm pleased I could assist with any questions you had. If you ever have more inquiries or...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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