Hickory, NC
A Higher Standard of Lending
Hickory, NC
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Mon
8:30 AM to 5 PM
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
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Reviews from Web
Very smooth closing.
Reply from Rebecca Houck
December 15th, 2025 02:21 PM
Tina, I am glad to hear you say that the closing went smoothly. It's important to me that these processes are as seamless as possible. I know we had some issues with the property inspections and etc., but I am glad that we were able to keep...
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It truly felt like I had people on my team and that they were willing to help me through everything. Rebecca always answered all my questions!
Reply from Rebecca Houck
December 15th, 2025 03:28 AM
I'm glad to hear you felt supported throughout the process, Grace. It's important to me that all your questions were addressed, and I'm pleased you felt like part of a team. If there’s anything more you need or any further questions arise,...
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Great communication! Very friendly! Supportive.
Reply from Rebecca Houck
December 15th, 2025 03:33 AM
Thank you for highlighting the communication, friendliness, and support you experienced. It's important to me that you felt well-supported throughout the process. If there's anything else I can assist you with, don't hesitate to reach out.
Everything Rebeccs did was fantastic and I would highly recommend her to everyone I know.
Reply from Rebecca Houck
December 9th, 2025 06:51 PM
I truly appreciate your recommendation, Dorris, and your taking the time to complete the survey. It was my pleasure as always to work with you, and I'm glad to hear that you thought this to be a positive experience. If you ever have any further...
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Rebecca made this experience smooth and easy. She is always there to help ! We are very thankful for Highland Mortgage.
Reply from Rebecca Houck
December 11th, 2025 02:33 PM
I'm grateful for your kind words, Chasity. I'm glad to hear your experience went smoothly and was easy. It's important to me to be available when needed, and I'm pleased that you felt supported throughout the process. If there's anything more...
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Rebecca you are amazing! I wanted to say thank you for your help and for being so attentive. You’ve made this process much easier for me, and I really appreciate your support and patience. If I would have known, I'd have gone with you from...
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Reply from Rebecca Houck
December 4th, 2025 04:56 PM
Thank you so much for your kind and heartfelt words, Ivette. I'm really pleased to hear that I could make the buying process easier for you. Your recommendation means a lot to me, and I'm grateful to have been able to support you through this...
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Becky and her team did an absolutely splendid job getting this mortgage together for me. Under a lot of time pressure from mortgage application date to closing date (16 days), they MADE IT HAPPEN! I couldn't have been more pleased! I don't...
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Reply from Rebecca Houck
December 3rd, 2025 03:28 AM
Thank you for your heartfelt review, John. I'm truly pleased to hear that my team and I were able to meet the time constraints and secure your mortgage efficiently. Your kind words about the dedication of my team mean a lot. If you need any...
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Our experience with Rebecca as our lender was exceptional from start to finish. She was incredibly knowledgeable, responsive, and patient, taking the time to explain every step of the process so we always felt informed. Her professionalism...
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Reply from Rebecca Houck
December 1st, 2025 11:55 AM
Chelsey,It was truly my pleasure to help you and your family get into your great new home. I am happy for you, and as always, truly loved working with you. I wish you many years of happiness in your new home. Let me know if you need anything...
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Rebecca has helped us multiple times now and has always been excellent and professional!
Reply from Rebecca Houck
December 1st, 2025 11:59 AM
Thank you Ryan for your kind words, and thank you for allowing me to handle this purchase for you. I am always happy when previous customers come back to me, for multiple reasons. I enjoy following your lives and helping you make the next steps,...
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Simply the best in the mortgage industry!!! Highlands is very lucky to have her
Reply from Rebecca Houck
November 25th, 2025 12:41 PM
Thank you Paula.
You are the best as well, and I appreciate you!
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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