Hickory, NC
A Higher Standard of Lending
Hickory, NC
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Mon
8:30 AM to 5 PM
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
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Reviews from Web
Rebecca was wonderful to work with from start to finish. She was friendly, quick to respond, and very knowledgeable throughout the entire process. The closing went smoothly, and her communication made everything easy and as stress-free as possible....
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Reply from Rebecca Houck
February 16th, 2026 07:05 PM
I appreciate your thoughtful feedback, Cris. I'm glad to hear that my communication and knowledge helped to make the process smooth and less stressful for you. Being there for my referral sources and borrowers is important to me, and I'm pleased...
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Andrew was awesome to work with. We were on a time crunch and he was able to make things happen. There were a lot of documents required for this loan. He was quick on getting with us to get them processed. Not only was his professionalism outstanding,...
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Reply from Andrew Aaron
February 6th, 2026 04:25 PM
Thank you for sharing your experience, Stephen. I'm glad I could assist in meeting your timeline and that the process felt efficient. It's important to me that you felt supported and part of the Highlands family throughout. Being both professional...
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Becky, made the process simple and stress free. She is the BEST!!!!
Reply from Rebecca Houck
January 31st, 2026 11:03 PM
Thanks so much Cliff. As always, a pleasure working with you guys, you make it easy. I appreciate the review and the business.
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Andrew made our process go as smoothly as possible. He pushed the loan through in less than 30 days, which is a miracle in itself, these days. His communication was always timely, as time was of the essence. He made us feel important, not just...
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Reply from Andrew Aaron
February 3rd, 2026 01:47 PM
I'm grateful for your feedback, Allison. It's great to know that the process felt smooth for you and that the timeline met your needs. Timely communication and making sure you felt valued were key aspects I focused on, so I'm pleased that came...
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Its always a pleasure working with Rebecca and her team.
Reply from Rebecca Houck
January 31st, 2026 11:04 PM
Susan, You guys are the best! Always my pleasure. Stay safe and healthy.
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Andrew was awesome to work with. He kept me updated during the entire process. He was quick to respond to my many questions. It was a pleasant experience.
Reply from Andrew Aaron
January 15th, 2026 03:06 PM
I'm pleased to hear that you had a positive experience, Patricia. Keeping you informed and promptly answering your questions were priorities for me, and it's great to know that you appreciated that. If there's ever anything else you'd like...
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As a first-time homebuyer, I was overwhelmed by the process, but they made it seamless and stress-free. Andrew Aaron was incredibly knowledgeable, patiently answering all my questions and explaining complex terms in a way I could understand....
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Reply from Andrew Aaron
January 5th, 2026 04:02 PM
It's wonderful to hear about your positive experience as a first-time homebuyer, Melisha. I'm glad that I could assist you in navigating the complexities and make the process feel more seamless and stress-free. Providing quick responses and...
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Working with Andrew. HE MADE IT NICE AND SMOOTH AND QAS THERE YO ANSWER ANY QUESTIONS WE HAD.
Reply from Andrew Aaron
January 5th, 2026 09:54 PM
I appreciate the feedback on your experience, Tammy. I'm glad to hear that the process felt smooth and that I was able to be there for any questions you had. Ensuring things go nicely is always my goal. If you have any further inquiries or...
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Andrew is a wonderful communicator! Clients have confirmed that he explains the process and requirements thoroughly. He is consistently pleasant and professional and ALWAYS helpful!
Reply from Andrew Aaron
December 22nd, 2025 06:05 PM
I'm pleased to know that my communication style has made a positive impression, Mary. I value being clear and thorough, especially when guiding clients through processes and requirements. Your recognition of my commitment to maintaining a professional...
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Andrew was very informative of options throughout the whole process
Reply from Andrew Aaron
December 22nd, 2025 08:54 PM
I'm glad to know that you found the information about options throughout the process helpful, Tammy. Providing clear and informative guidance is important to me, so it's great to hear that it made a difference for you. If you have any more...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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