Guild Mortgage - Palatine, IL

Palatine, IL

4.86

(123)

Mortgage

Contact Info

(877) 463-2610

Palatine, IL

https://branches.guildmortgage.com/il/palatine/palatine-910.html

Location & Business Hours

Business Hours

Wed

8 AM to 5 PM

Thu

8 AM to 5 PM

Fri

8 AM to 5 PM

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4.86

(123)

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5 Star

93%

4 Star

3 Star

2 Star

1 Star

Very smooth transaction, Dorothy quickly got the loan approved at a better rate then any other lender!

Reply from Dorothy Sudol

December 31st, 2025 03:04 PM

I'm pleased to hear the transaction went smoothly and that I could secure a competitive rate for you, Keith. Your satisfaction is important, and it's great to know I could assist effectively with your loan at Guild Mortgage. Should you have...

Smooth and very professional process. I am very confident working with Guild Mortgage

Steve Vels and his professionalism assured me every step of the way of a smooth finance / refinance outcome and success. Highly recommend Steve.

Reply from Steve Vels

December 29th, 2025 08:33 PM

I'm pleased to hear that you felt reassured throughout the process, Robert. Ensuring a smooth finance or refinance experience is always a top priority for me. Your recommendation means a lot, and if you ever have further questions or needs,...

I reached out to Dorothy 2x via email to check on the status of an appraisal: would there be one? are we on track for closing? i also left 1-2 voicemails and never heard back. Our attorney sent an email "intent to proceed" which i did not see...

Reply from Dorothy Sudol

December 29th, 2025 04:26 PM

Thank you for bringing this to our attention. We’re sorry that you did not have a good experience. Rest assured; our team will be reaching out to address this matter shortly. Your feedback is valuable to us, and we're committed to resolving...

Guild Mortgage - Steve Vels has received a review with 5 star rating from Steve V

Steve is amazing! Super knowledgeable and helpful

Reply from Steve Vels

November 25th, 2025 07:39 PM

Your kind words are much appreciated, Rachael. I’m glad to hear you found my knowledge and assistance beneficial. If there’s anything else you need or any questions arise, please feel free to get in touch.

Guild Mortgage - Dorothy Sudol has received a review with 5 star rating from John & J V

WE WERE KEPT UP TO DATE ON THE BUYERS LOAN PROGRESS.

The transaction has been closed successfully thanks to Dorothy's efforts and and this is what made it great!

Reply from Dorothy Sudol

November 3rd, 2025 03:49 PM

Elizabeth, thank you for highlighting the successful transaction. I'm glad to hear that my efforts contributed positively to your experience at Guild Mortgage. Should you need anything in the future, feel free to reach out.

Very helpful, easy to work with, easy to contact. appreciated all the information i was given and would use again

Reply from Steve Vels

October 27th, 2025 08:12 PM

I appreciate your feedback, David. I'm glad to know that you found the process straightforward and informative. It’s always my aim to be accessible and helpful throughout. Should you need assistance in the future, don't hesitate to reach out....

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About

Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.

Specialities

Financial Services

Year Started

2023

Time Zone

Pacific Standard Time (PST)

Licenses

NMLS# 2523866

Disclaimer

We are licensed to do business in the states of Illinois, Florida and Indiana. (www.nmlsconsumeraccess.org/);