Guild Mortgage - Palatine, IL

Palatine, IL

4.86

(123)

Mortgage

Contact Info

(877) 463-2610

Palatine, IL

https://branches.guildmortgage.com/il/palatine/palatine-910.html

Location & Business Hours

Business Hours

Wed

8 AM to 5 PM

Thu

8 AM to 5 PM

Fri

8 AM to 5 PM

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4.86

(123)

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5 Star

93%

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Steve was very patient, responsive and worked very hard to get my loan.

Reply from Guild Mortgage - Steve Vels

April 9th, 2026 04:14 PM

I appreciate your kind words, Lashonda. It was my pleasure to assist you and work diligently on securing your loan. Patience and responsiveness are key elements in my approach, and I’m glad they contributed positively to your experience. If...

Steve was very helpful and always answered my calls and texts when I had questions.

Reply from Steve Vels

March 23rd, 2026 01:32 PM

It's great to know that I could be of assistance and provide the support you needed, John. Being accessible to answer your calls and texts is important when navigating these processes. If there's anything else you need or any further questions...

I had an amazing experience working with Guild Mortgage. My loan officer was incredibly communicative, professional, and made the entire process smooth and stress-free from start to finish. I truly felt supported every step of the way and would...

Steve went above and beyond to work with my situation. He was always available to answer any questions and was thorough with his answers. I would absolutely work with him again and highly recommend.

Reply from Steve Vels

March 5th, 2026 04:05 PM

Thank you so much for the kind words and it was a pleasure working with you as well.

Dorothy was prompt and professional, and kept my wife and I informed along the way. It was a pleasure working with Dorothy Sudol and I definitely recommend her and Guild to my friends.

Reply from Dorothy Sudol

March 9th, 2026 08:21 PM

Walter, I appreciate your kind words. It's great to hear that you felt well-informed throughout the process. It was my pleasure to assist you and your wife, and I'm grateful for your recommendation. If you have any questions in the future,...

Communication was great. Everything got done on time and closed exactly on the date on the contract, which was less than 30 days. Great job.

Reply from Steve Vels

March 5th, 2026 02:05 PM

I'm glad to learn that the communication met your expectations and that we stayed on schedule with your closing date, Scott. Achieving timely results is important to me, and it's rewarding to know it worked well for you. If you need further...

Steve's knowledge and compassion are unmatched. He keeps you calm, confident and informed through what can feel like total chaos. If you're looking to invest in real estate, Steve is absolutely the one you want in your corner.

Reply from Owner

March 5th, 2026 04:06 PM

Thank you for the kind words..

service thank you

Reply from Dorothy Sudol

February 6th, 2026 07:00 PM

I appreciate your positive feedback, Agnieszka. I'm glad to hear that you were satisfied with the service. Should you have any questions or need further assistance, feel free to reach out.

Steve helped make the whole home buying experience as easy for me as possible. He's very knowledgable, kind and patient with my numerous questions concerning this whole journey.

Reply from Steve Vels

January 16th, 2026 01:47 PM

I'm grateful for your feedback, Nanci. Making the home buying experience as smooth as possible is always my goal, and I'm glad to hear that my knowledge, kindness, and patience were helpful to you. If you have any more questions or need further...

Steve has been the absolute best! He's very responsive, and no matter the time of day, he responds to texts and phone calls. He's a lender who has tremendous knowledge, and always goes above and beyond. I will continue to refer clients to Steve,...

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About

Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.

Specialities

Financial Services

Year Started

2023

Time Zone

Pacific Standard Time (PST)

Licenses

NMLS# 2523866

Disclaimer

We are licensed to do business in the states of Illinois, Florida and Indiana. (www.nmlsconsumeraccess.org/);