Guild Mortgage - Palatine, IL

Palatine, IL

4.85

(120)

Mortgage

Contact Info

(877) 463-2610

Palatine, IL

https://branches.guildmortgage.com/il/palatine/palatine-910.html

Location & Business Hours

Business Hours

Wed

8 AM to 5 PM

Thu

8 AM to 5 PM

Fri

8 AM to 5 PM

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4.85

(120)

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Excellent service. Simplified the process and answered all of my questions.

Reply from Steve Vels

July 10th, 2026 08:51 PM

Thank you for your feedback, Allene. I'm glad to hear that you found the service excellent and that I could simplify the process for you. If you have any more questions or need further assistance, please don't hesitate to reach out.

Steve was professional, communicative, prompt, and knowledgeable.

Reply from Steve Vels

July 10th, 2026 07:20 PM

Thank you for your kind words, Sally. I'm glad to hear that my professionalism and communication made a positive impact on your experience. If you have any more questions or need further assistance, please feel free to reach out.

You answered and got back to the lawyer.

Reply from Steve Vels

June 30th, 2026 02:53 PM

Thank you so much for your review

Steve was very communicative and kept us well informed the whole process. It could be overwhelming but Steve was great with letting us know what was coming, explaining as things came Through and answering questions, and keeping us posted of...

Reply from Steve Vels

June 30th, 2026 02:52 PM

Thank you so much for your review, it really means a lot.

It was a pleasure working with Steve helping our mutual buyers close on theri very first home in McHenry. Great job educating the buyers on the process early on, and then suporting them all the way to the closing table.

Reply from Steve Vels

June 30th, 2026 02:53 PM

Thank you for the review..

Steve Vels was completely on top of everything and very thorough. He went above and beyond to get everything done, and because of his dedication, we were able to make this happen when I didn’t think we could. He made the entire process feel...

Reply from Guild Mortgage - Steve Vels

April 10th, 2026 02:18 PM

I'm really pleased to hear that you felt so supported throughout the process, Mary. It's important to me that everything goes smoothly and stress-free, and I'm glad I could provide clarity and answers to your questions. Knowing that my dedication...

Steve was amazing from start to finish. When I thought I wouldn’t be able to close. He worked hard and spent late nights to get my loan approved.

Steve was very patient, responsive and worked very hard to get my loan.

Reply from Guild Mortgage - Steve Vels

April 9th, 2026 04:14 PM

I appreciate your kind words, Lashonda. It was my pleasure to assist you and work diligently on securing your loan. Patience and responsiveness are key elements in my approach, and I’m glad they contributed positively to your experience. If...

Steve was very helpful and always answered my calls and texts when I had questions.

Reply from Steve Vels

March 23rd, 2026 01:32 PM

It's great to know that I could be of assistance and provide the support you needed, John. Being accessible to answer your calls and texts is important when navigating these processes. If there's anything else you need or any further questions...

I had an amazing experience working with Guild Mortgage. My loan officer was incredibly communicative, professional, and made the entire process smooth and stress-free from start to finish. I truly felt supported every step of the way and would...

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About

Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.

Specialities

Financial Services

Year Started

2023

Time Zone

Pacific Standard Time (PST)

Licenses

NMLS# 2523866

Disclaimer

We are licensed to do business in the states of Illinois, Florida, Indiana and Texas. (www.nmlsconsumeraccess.org/);