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Guild Mortgage - Jacksonville, NC

Jacksonville, NC

4.97

(1,445)

Mortgage

Contact Info

(910) 459-4660

Jacksonville, NC

https://branches.guildmortgage.com/nc/jacksonville/jacksonville-468.html

Location & Business Hours

Business Hours

Fri

8 AM to 5 PM(Open now)

Sat

closed

Sun

closed

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4.97

(1,445)

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5 Star

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Amazing service support and very professional. Kept me well informed and they were very proactive in anything I needed. Awesome team overall.

Reply from Amy Goss

April 16th, 2026 10:04 PM

Thank you so much, Wilson! I truly appreciate your kind feedback and am glad to hear you felt well informed and supported throughout the process. Being proactive and maintaining a high level of professionalism is very important to our entire...

As a first time buyer I had a lot of anxiety starting the process. Frances did an amazing job getting me all of the information I needed. I will definitely recommend RMS to anyone in need of mortgage services.

Reply from Amy Goss

April 16th, 2026 10:03 PM

Thank you so much for your kind words, Deidra! I know how overwhelming the process can feel for a first-time homebuyer, and I’m so glad to hear that Frances helped ease your anxiety by providing clear information and guidance every step of...

Francis was extremely accommodating through the whole process & she helped make my dreams come true of owning a rental home in Cali & owning a House in NC. She deserves a raise.

Reply from Amy Goss

April 16th, 2026 10:01 PM

Thank you so much for sharing your experience, Stephanie! I’m incredibly proud of Francis and the dedication she brings to every client, and I’m thrilled to hear she helped make your goals of owning both a rental home in California and a home...

Amy Goss and tge RMS team were tge consumate professionals working as hard as they had to to get us to closing with a great rate and ease of process plus peace of mind. Awesome business and experience!

Reply from Amy Goss

April 16th, 2026 09:57 PM

Thank you so much, David! I truly appreciate your kind words and am so glad you felt supported and confident throughout the process. Working hard to get you to closing with a great rate, a smooth experience, and peace of mind is always my top...

They were amazing in all aspects from communication to explanation of what they needed. I could call them anytime and helped a lot being a night shift worker. Never felt like i wasn't important and made me feel comfortable with the process...

Reply from Amy Goss

April 16th, 2026 09:56 PM

Thank you so much, Brennan! I’m truly grateful for your thoughtful feedback and am so glad you felt supported and comfortable throughout the entire process, especially as a first-time homebuyer. Making sure you could reach us anytime and clearly...

Outstanding service as always. Fast. Accurate. Friendly. Timely. Everything anyone could need.

Reply from Amy Goss

April 16th, 2026 09:54 PM

Thank you, John! I truly appreciate your continued trust and kind words. Providing fast, accurate, friendly, and timely service is always my goal, and it means a lot to know that consistently met your expectations. ~Amy

Amy was amazing during the entire process. She made herself available whenever we had a question and answered all our questions thoroughly.

Reply from Amy Goss

April 16th, 2026 09:53 PM

Thank you so much for the wonderful review! I’m grateful for the opportunity to work with you and so glad to hear you felt supported throughout the process. Making myself available and ensuring all questions are fully answered is very important...

I would say Amy Goss when my wife and I first saw her she looked very professional then we sat down with her and we weren't wrong she was a very professional person very to the point and didn't take long on the closing documentation.

Reply from Amy Goss

April 8th, 2026 05:08 PM

Thank you so much, Jake, for your kind words. I truly appreciate you and your wife taking the time to share your experience. Being professional, straightforward, and efficient especially at closing is always my goal, and I’m glad that came...

This was our first home-buying experience and we felt well-informed well-advised and confident throughout the process. Questions we had were quickly resolved and the app was an excellent tool to keep us moving forward.

Reply from Amy Goss

April 8th, 2026 05:11 PM

Thank you so much, McKenzie! I truly appreciate your kind words. Helping first‑time buyers feel informed, confident, and supported every step of the way is very important to me. I am glad your questions were addressed quickly and that the app...

This is the first time I bought a home and I think everything went good all my questions I asked they answered (had quite a few)Amy and Frances both did me a good job with everything. Thanks for helping me and my family get our house.

Reply from Amy Goss

April 8th, 2026 05:11 PM

Thank you so much, Michael! I’m truly glad we could help make your first home‑buying experience a positive one. Answering questions and making sure you and your family felt supported and confident throughout the process was always our priority....

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About

Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.

Specialities

Financial Services

Year Started

2021

Time Zone

Pacific Standard Time (PST)

Licenses

NMLS# 2188571

Disclaimer

We are licensed to do business in the states of North Carolina, Alabama, Florida, Georgia, Maine, Nevada, Ohio, South Carolina, Tennessee, Texas and Virginia. NV Mortgage Company #1141; (www.nmlsconsumeraccess.org/);