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Guild Mortgage - Jacksonville, NC

Jacksonville, NC

4.97

(1,445)

Mortgage

Contact Info

(910) 459-4660

Jacksonville, NC

https://branches.guildmortgage.com/nc/jacksonville/jacksonville-468.html

Location & Business Hours

Business Hours

Wed

8 AM to 5 PM

Thu

8 AM to 5 PM

Fri

8 AM to 5 PM(Open now)

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4.97

(1,445)

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5 Star

98%

4 Star

3 Star

2 Star

1 Star

Whole process was very easy. Kept well informed. Documents were easy to sign. Also easy to load and send when requested. Loan personnel were very responsive and prompt.

Reply from Amy Goss

April 8th, 2026 02:53 PM

Thank you so much, Stanley! I truly appreciate you taking the time to share your experience. I’m glad to hear the process felt easy and that the communication, document signing, and uploads were smooth for you. Being responsive and keeping...

The whole process went very smoothly. Recommend RMS.

Reply from Amy Goss

April 8th, 2026 02:54 PM

Thank you so much, Diane! I truly appreciate you taking the time to leave a 5‑star review. I’m glad to hear the process went smoothly from start to finish. Your recommendation means a lot to me and my team, thank you for trusting us, and it...

Very easy to secure a loan enjoyed working with them the entire time. The app made the process of uploading documents very simple. If I had a question Amy would have an answer to me within a few minutes of the text or would call me right away...

Reply from Amy Goss

April 16th, 2026 10:13 PM

Thank you so much, Luke! I’m really glad to hear the loan process felt easy from start to finish and that the app helped make uploading documents simple and convenient. Being responsive and making sure your questions are answered right away...

Amy Goss was great and very professional through the entire process. She is an absolute professional that is very good at what she does and I would highly recommend her and RMS.

Reply from Amy Goss

April 16th, 2026 10:14 PM

Thank you so much, Gustavo! I truly appreciate your kind words and am grateful for the opportunity to work with you throughout the process. Providing professional, knowledgeable service every step of the way is always my goal, and it means...

Amy Gross was Awesome? From beginning to end she never left me hanging?I will advise everyone to go see Amy and her team? They Are The Best!!!

Reply from Amy Goss

April 16th, 2026 10:12 PM

Thank you so much, Montine! I truly appreciate your wonderful feedback and am so glad to hear you felt supported from beginning to end. Making sure my clients never feel left hanging is extremely important to me, and it means a lot to know...

Amy and her team were always responsive and on-the-ball with regards to the whole loan process. I couldn't have asked for better service! I am thankful for there high quality service

Reply from Amy Goss

April 16th, 2026 10:11 PM

Thank you so much, Kevin! I truly appreciate your kind words and am grateful for the opportunity to work with you. Staying responsive and on top of every detail is very important to my team and me, and I’m thankful you felt the level of service...

Amy was amazing. Very knowledgeable and responded fast! Explained the process and walked me through every step. If I purchase another home or need to refinance I will Contact Amy for certain. Thank you!!

Reply from Amy Goss

April 16th, 2026 10:10 PM

Thank you so much, Frank! I truly appreciate your kind words and am so glad you felt supported and informed throughout the entire process. Making sure everything is clearly explained and responding quickly to your questions is always a priority...

Amy was great she exceeded our expectations every step of the way. Very fast and thorough. Went above and beyond to answer any questions we had. The mobile app was great as well. The rest of Amy's team was also great! Will definitely refer...

Reply from Amy Goss

April 16th, 2026 10:09 PM

Thank you so much, Gregory! I’m truly grateful for your kind words and am thrilled to hear that I exceeded your expectations at every step. Providing fast, thorough service and going above and beyond to answer questions is always my goal, and...

Amazing service, support and very professional. Kept me well informed and they were very proactive in anything I needed. Awesome team overall. Thanks.

Reply from Owner

June 30th, 2021 12:00 AM

This is great to hear. Thank you for sharing this!

Amy was amazing and lead me through every step of the way! I stayed well informed on the status of my loan and it was the easiest home loan I have ever gotten!

Reply from Amy Goss

April 16th, 2026 10:04 PM

Thank you so much, Hannah! I’m thrilled to hear that you felt guided and well informed every step of the way, and I’m honored to know this was the easiest home loan experience you’ve had. It was truly a pleasure working with you and helping...

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About

Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.

Specialities

Financial Services

Year Started

2021

Time Zone

Pacific Standard Time (PST)

Licenses

NMLS# 2188571

Disclaimer

We are licensed to do business in the states of North Carolina, Alabama, Florida, Georgia, Maine, Nevada, Ohio, South Carolina, Tennessee, Texas and Virginia. NV Mortgage Company #1141; (www.nmlsconsumeraccess.org/);