Guild Mortgage - Biltmore, Scottsdale, AZ

Scottsdale, AZ

4.96

(531)

Welcome to Guild Mortgage Company. We want to you find the mortgage financing you need for your new home. With access to a wide variety of home loan products, we'll be able to help you find the home loan that best fits your dreams and budge... Show More

Mortgage

Contact Info

(602) 595-2946

Scottsdale, AZ

https://branches.guildmortgage.com/az/scottsdale/scottsdale-794.html

Location & Business Hours

Business Hours

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

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4.96

(531)

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Experience.com

4.95

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Guild Mortgage - Katie Gerken has received a review with 5 star rating from Elizabeth F

Reply from Owner

May 23rd, 2026 12:39 AM

Thank you soooo much for the review! Congratulations! So happy for you

Katie was incredibly sweet and on top of it. She kept me in the loop always and fought to get me the best interest rate possible. She was very understanding this was my first time buying a house and made sure things were clear cut and that...

Reply from Guild Mortgage - Katie Gerken

May 23rd, 2026 12:31 AM

Elizabeth, I'm grateful for your kind words. It's great to hear that I could help make your first home-buying experience clear and supportive. I'm pleased that you felt informed and confident with the interest rate and throughout the process....

Great communication and follow through!

Reply from Brendan Williams

June 1st, 2026 01:46 PM

I'm pleased to hear that you appreciated the communication and follow-through, Lori. If there's anything more I can do for you, please don't hesitate to reach out.

This home buying process was made extremely smooth because of Katie Gerken’s excellence in customer service and speed. Katie was extremely attentive and helped walk us through the sell and purchase of the next home. This purchase process was...

Reply from Guild Mortgage - Katie Gerken

May 21st, 2026 05:49 PM

I'm grateful for your kind words, Josh. It's great to hear that the home buying process was smooth and that my attentiveness made a difference for you. I'm pleased to know you're considering referring friends in the future; it means a lot to...

Katie was extremely personable and made me as a first time homebuyer feel comfortable with the process. She was very clear about every step and what was needed from me along the way. Katie was phenomenal to work with.

Reply from Guild Mortgage - Katie Gerken

May 19th, 2026 05:34 PM

I'm grateful for your kind words, Celia. It's appreciated to hear that I could help make your first home-buying experience comfortable and clear. I'm pleased that you found the process easy to understand, and it was a pleasure working with...

Improve communication with both sides of the transaction ie lime reachung out to let them know appraisal came in at value, letting them know that transaction had clear to close etc..

Reply from Guild Mortgage - Katie Gerken

May 21st, 2026 05:45 PM

I appreciate your feedback, Mark. I understand the importance of clear communication in keeping all parties (including agent on the seller side) informed throughout the transaction. I'll take your comments to heart and work on improving this...

Wonderful experience! Thank you so much for all of your knowledge and support

Reply from Brendan Williams

May 26th, 2026 05:50 PM

I'm grateful for your kind words, Sarah. It's great to know that you had a appreciated experience. If there's anything else I can do for you in the future, please let me know.

communication

Reply from Brendan Williams

May 26th, 2026 05:33 PM

Leanne, I appreciate your feedback about communication. If there's anything specific you'd like to discuss or any other way I can assist you, please feel free to reach out.

My home purchase was unique as it is an off grid property and Brendan helped orchestrate getting the right people involved with sufficient knowledge to assist with the inspections, and ensuring my questions were addressed. I really appreciate...

Reply from Brendan Williams

May 25th, 2026 06:00 PM

Dawn, I'm glad to hear that I could assist with your unique home purchase and help make the process seamless. It was important to ensure you had the right team for inspections and that all your questions were addressed. If you have any further...

Katie and her team made this big purchase feel possible, and overall I had a really smooth experience. I shopped around quite a bit, and Katie beat the others on rate early, before anyone else really challenged it. That gave me a lot of confidence...

Reply from Guild Mortgage - Katie Gerken

May 16th, 2026 12:14 AM

I'm grateful for your positive feedback, Julian. It's appreciated to hear that you felt confident and supported throughout the process with my team and me. I'm pleased that we could offer a competitive rate early on, helping you feel secure...

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About

Specialities

Financial Services

Year Started

2016

Time Zone

Mountain Standard Time (MST)

Licenses

NMLS# 1379352

Disclaimer

We are licensed to do business in the states of Arizona, Alabama, California, Colorado, Florida, New Mexico, Ohio, Tennessee, Texas and Washington. AZ BK#0018883; AZ BKBR# 0124830; Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act;