

Ruoff Mortgage - Greencastle, IN
Greencastle, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
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closed
Mon
9 AM to 5 PM(Open now)
Tues
9 AM to 5 PM
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Reviews from Web
Cynthia Mattox, Ruoff Mortgage has received a review with 5 star rating from James S
Reply from Owner
August 29th, 2025 12:00 AM
I greatly appreciate your kind words and five star review. Wishing you all the best!
All of Ruoff Staff were Very Good at helping me to get all of the Documents done that I needed for a fast Closing on my new House.
Reply from Cynthia Mattox
July 7th, 2025 03:08 PM
I'm thrilled to hear that you had a positive experience with Ruoff Mortgage, James. It was a pleasure assisting you with a fast closing on your new house. Thank you for your kind words about our team.
communication was excellent, friendly, knowledgeable
Reply from Cynthia Mattox
July 5th, 2025 12:07 PM
I'm thrilled to hear that you found the communication excellent and appreciated the friendly and knowledgeable service. It was a pleasure assisting you throughout the process. Thank you for your kind words, Nickolas.
Ashely helped me out so much even when I made mistakes or had dumb questions. She made sure I understood what was going on every step of the way!
Reply from Ashley Mattox, Ruoff Mortgage
June 23rd, 2025 01:57 PM
I'm glad I could assist you throughout the process and provide clarity at every step. It's important to me that you felt supported and informed, and I'm pleased to know that was your experience. Thank you for your kind words.
Cindi is great and the process was easy!
Reply from Cynthia Mattox, Ruoff Mortgage
August 24th, 2025 02:12 PM
Thank you, Kyle. I appreciate your kind word and five star review. Cindy
Ashley made the whole experience very simple and easy to understand
Reply from Ashley Mattox, Ruoff Mortgage
June 13th, 2025 06:34 PM
I'm glad to hear that I could make the experience simple and easy to understand for you. It was a pleasure assisting you throughout the process. Thank you for your feedback, Kip.
Ashley and Tina were amazing to work with through the whole process. It was quick and easy. No stress from this team!
Reply from Owner
June 13th, 2025 06:34 PM
I'm thrilled to hear that your experience was quick and stress-free. It was a pleasure working with you alongside Tina, and I appreciate your kind words. Thank you for choosing Ruoff Mortgage!
Ashley and Tina were amazing to work with through the whole process. It was quick and easy. No stress from this team!
Reply from Ashley Mattox
June 9th, 2025 06:15 PM
I'm thrilled to hear that your experience with us was quick and easy. It was a pleasure working with you, and I appreciate your kind words about both Tina and myself. Thank you for choosing Ruoff Mortgage.
Jeff Mattox was so great to work with! He answered all of our questions, made sure we had everything we needed, and checked in frequently. He was transparent, straightforward, and gave us guidance on what made the most sense for our situation....
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Reply from Owner
May 30th, 2025 06:42 PM
We are thrilled to hear about your positive experience working with Jeff. It's wonderful to know that the process was smooth and met your expectations. Thank you for recommending Jeff and the Ruoff Mortgage team. Your satisfaction is our priority,...
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Jeff was so great to work with! He answered all of our questions, made sure we had everything we needed, and checked in frequently. He was transparent, straightforward, and gave us guidance on what made the most sense for our situation. Everything...
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Reply from Jeff Mattox, Ruoff Mortgage
May 30th, 2025 12:37 PM
I'm thrilled to hear that your home buying process was smooth and efficient. It was a pleasure working with you and ensuring all your questions were addressed. Thank you for your kind words and recommendation.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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