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Northpointe Bank - Grand Rapids in Grand Rapids, MI

Northpointe Bank - Grand Rapids, MI

Committed to making homeownership easy!

Grand Rapids, MI
Company Logo
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Location & Business Hours
Business Hours
Wed
8 AM to 6:30 PM
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
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Overall Ratings
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5 Star
96%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
1%
Reviews from Web
  • C
    Catherine W
    Windham, NH
    Posted on April 1st, 2025 01:33 PM
    Jim is very clear, available, and patient There was something needed last minute and Carol did All she could at the last minute to gather the information available to her before calling to ask me to forward documentation She was also available...
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    Reply from Jim Van Law - Northpointe Bank
    April 1st, 2025 01:43 PM
    Cathy, thank you for your kind words. I love my team. It's great to know that both Carol and Jennifer were able to assist you efficiently and that you found my communication clear and patient. Enjoy your beautiful new home.
  • M
    Maxx L
    Grand Rapids, MI
    Posted on April 1st, 2025 01:22 PM
    Thanks Zach for good communication !
  • J
    Jesse R
    Posted on April 1st, 2025 01:04 AM
    James Mahieu - Northpointe Bank has received a review with 5 star rating from Jesse R
    Reply from Owner
    April 1st, 2025 01:10 PM
    I'm thrilled to hear that you had a positive experience, Jesse. It was a pleasure to assist you, and I truly appreciate your kind words. If you have any future needs or questions, please don't hesitate to reach out.
  • J
    Jesse R
    Fort Walton Beach, FL
    Posted on April 1st, 2025 01:03 AM
    James was so knowledgeable, thorough, and responsive. Can't wait to do more business in the future.
    Reply from James Mahieu - Northpointe Bank
    April 1st, 2025 01:10 PM
    I'm thrilled to hear that you found my assistance knowledgeable, thorough, and responsive. It was a pleasure working with you, and I look forward to the opportunity to assist you with any future needs.
  • C
    Corina A
    Crestview, FL
    Posted on March 31st, 2025 12:18 PM
    James and David are amazing and so helpful! Would highly recommend!
    Reply from James Mahieu - Northpointe Bank
    March 31st, 2025 02:05 PM
    Thank you very much Corina for trusting David and I to see you through the process again. We look forward to assisting you with your next investment property purchase in the near future!!
  • R
    Rebecca C
    Posted on March 29th, 2025 03:59 PM
    Jim Van Law - Northpointe Bank has received a review with 5 star rating from Rebecca C
    Reply from Owner
    March 30th, 2025 01:59 PM
    Thanks for the positive experience. If there's anything more I can assist you with, please feel free to reach out.
  • R
    Rebecca C
    Charleston, SC
    Posted on March 29th, 2025 03:59 PM
    Jim and his team worked with us the entire way through our loan process and was able to answer any and all questions we had quickly. He saved us a great deal of money on our refinance and even accelerated our closing to accommodate our travel...
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    Reply from Jim Van Law - Northpointe Bank
    March 29th, 2025 07:30 PM
    I'm happy to hear that the refinancing process was smooth and that we could save you money while accommodating your travel plans. Thank you for your feedback!
  • N
    Noah L S
    Posted on March 28th, 2025 08:40 PM
    Great experience, I recommend!!!
    Reply from Owner
    March 31st, 2025 02:06 PM
    I'm glad to hear you had a great experience, Noah. Your recommendation means a lot to me, and I appreciate your feedback.
  • M
    Michael J
    Panama City Beach, FL
    Posted on March 28th, 2025 08:39 PM
    My experience with Northpointe was smooth! James kept me well informed throughout the process which made me feel confident and secure about my purchase! Very good, I recommend!!!
    Reply from James Mahieu - Northpointe Bank
    March 28th, 2025 08:44 PM
    I'm delighted to hear that your experience with Northpointe Bank was smooth. It was a pleasure keeping you informed throughout the process, and I'm glad it helped you feel confident and secure about your purchase. Thank you for your recommendation!...
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  • for
    Stu Wilson - Northpointe Bank
    SFTP
    B
    Brent C
    Muskegon, MI
    Posted on March 28th, 2025 01:58 PM
    The whole process is long and overwhelming, but Stu and his team made the whole process quite easy and painless.
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    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    1999

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender