Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 6:30 PM
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
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Reviews from Web
Zach was very easy to work with and responded to my questions quickly. He is knowledgeable and made the process very smooth. Would definitely recommend to others!
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Justin Veneklase - Northpointe Bank
Great job!
Reply from Justin Veneklase - Northpointe Bank
July 9th, 2025 10:31 PM
Thank you, can't wait to see how your remodel turns out!
Zach was amazing as my loan officer for buying my first home with a VA loan. He made the whole process easy and stress-free, always took time to explain things, and had my back the entire way. Super grateful to have had him on my team!
Reply from Zach Emerson - Northpointe Bank
October 31st, 2025 01:26 PM
I'm really pleased to hear that your experience with securing a VA loan for your first home went smoothly. It was important to me to ensure the process was as straightforward and comfortable as possible. I appreciate you trusting me to be a...
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Everything on Zach Emerson's side was smooth and easy The issues i ran into were the large changes and inaccuracies in the various disclosures, last minute new documentation being needed from underwriter, and down payment change due to having...
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Reply from Zach Emerson - Northpointe Bank
October 31st, 2025 01:26 PM
I'm grateful for your feedback and for highlighting the aspects of your experience that went smoothly on my end. I understand how frustrating it can be to deal with last-minute documentation requests and changes in disclosures. While these...
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Justin Veneklase - Northpointe Bank
Many obstacles along the way that werent communicated the best but he tried his hardest
Reply from Justin Veneklase - Northpointe Bank
July 8th, 2025 08:55 PM
Thank you for your feedback. You're absolutely right, this deal had many unexpected twists and turns, making it one of the more challenging mortgages I have ever done. My primary goal was to navigate those obstacles on your behalf and minimize...
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Northpoint was the second lender I contacted. I was a little discouraged from my previous experience with a different lender and Mason made the process so simple. I know that since my work is travel and seasonally based, it can be challenging...
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Reply from Mason Maurer - Northpointe Bank
July 12th, 2025 08:36 PM
I really appreciate the feedback and am looking forward to working with you again.
Jon at northpointe was very expedient, as well as professional. He helped us close at an exceptional rate, was very transparent, and very responsive in communication.Would highly recommend Jon and his team, to anyone looking for a professional...
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Jon Izenbart - Northpointe Bank
Jon was very reactive to my questions, as well as proactive in ensuring i was informed, and alerted by any changes?
Reply from Jon Izenbart
July 9th, 2025 02:19 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
Mason is friendly, knowledgeable, smart and trustworthy!
Reply from Mason Maurer
July 9th, 2025 01:21 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
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Justin Veneklase - Northpointe Bank
Justin is the best
Reply from Justin Veneklase - Northpointe Bank
July 3rd, 2025 07:20 PM
Thank you Drake! So happy for you both!
751–760 of 1640
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender