Northpointe Bank - Grand Rapids's Cover Image
Northpointe Bank - Grand Rapids in Grand Rapids, MI

Northpointe Bank - Grand Rapids, MI

Committed to making homeownership easy!

Grand Rapids, MI
Company Logo
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Company Logo
Location & Business Hours
Business Hours
Wed
8 AM to 6:30 PM
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
View All days
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
5 Star
96%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
1%
Reviews from Web
  • L
    Leah V
    Posted on November 22nd, 2024 12:00 AM
    Ryan Gummere - Northpointe Bank has received a review with 5 star rating from Leah V
    Reply from Owner
    October 3rd, 2025 12:00 AM
    Thank you for your generous review Leah!
  • L
    Lynn Z
    Panama City, FL
    Posted on November 21st, 2024 02:13 PM
    David and Jam available to answer any of my questions.
    Reply from James Mahieu
    December 12th, 2024 02:06 AM
    Thank you Lynn for trusting us to see you through this process!
  • E
    Elayna V
    Wayland, MI
    Posted on November 20th, 2024 08:36 PM
    Ryan was awesome to work with
    Reply from Ryan Gummere
    November 27th, 2024 12:21 PM
    Thank you for your kind review Elayna. I'm grateful we were able to get you an incredible rate and save you money with your refi!
  • A
    Austin D
    Grand Rapids, MI
    Posted on November 19th, 2024 02:55 PM
    Good communication & response time.
    Reply from Ed Napieralski - Northpointe Bank
    March 27th, 2025 01:51 PM
    I'm glad to hear that you were satisfied with the communication and response time during your refinance process. It was a pleasure assisting you, Austin, and I appreciate your feedback. If you need further assistance, please feel free to reach...
    read more
  • L
    Lisa S
    Sand Lake, MI
    Posted on November 15th, 2024 02:19 PM
    I think if she could have communicated a little bit better throughout the lending process, especially towards the end. Daily updates would have made that process a lot better. I know she was fighting in the background for us and doing a lot...
    read more
    Reply from Whitney Irwin
    December 4th, 2024 02:38 PM
    Thank you for leaving a review. I hope we'll have the opportunity to serve you again and deliver exceptional services.
  • M
    Matthew S
    Big Rapids, MI
    Posted on November 13th, 2024 10:29 PM
    Whitney and Kevin took care of us when it counted, making our move from OH a very smooth process...Matt Schilling
    Reply from Whitney Irwin
    December 4th, 2024 02:38 PM
    Thank you for taking the time to complete our survey on your experience with First Community Mortgage.
  • D
    Dedi E
    Bloomington, IN
    Posted on November 13th, 2024 02:58 PM
    Everything was well organised and Sir Ryan is working very good . / Dedi Emmanuel
    Reply from Ryan Gummere
    November 27th, 2024 12:20 PM
    Thank you for your generous words Dedi and congrats on your NEW HOME!
  • C
    Courtney R
    Rockford, MI
    Posted on November 13th, 2024 02:49 PM
    It was a great experience
    Reply from Ed Napieralski - Northpointe Bank
    March 27th, 2025 01:51 PM
    I'm delighted to hear that you had a great experience with your purchase process. It was a pleasure assisting you, and I appreciate your feedback.
  • M
    Michael Y
    Rockford, MI
    Posted on November 12th, 2024 06:22 PM
    Ed's the man. Great experience, it was my first time going through the process and it didnt matter what the time was or what my question was, he got back to me instantly with either a detailed answer or the offer of jumping on a call for him...
    read more
    Reply from Ed Napieralski - Northpointe Bank
    March 27th, 2025 01:51 PM
    I'm thrilled to hear that your first experience with the process was positive and stress-free. I appreciate your kind words about my responsiveness and thoroughness. It was a pleasure assisting you with your purchase, and I'm glad I could help...
    read more
  • G
    Gloria A
    Bloomington, IN
    Posted on November 12th, 2024 12:34 AM
    frankly I didn't expect to have a credit officer who can explain better like Ryan did without forgetting Sam who I knew just on tictok with Ryan. you are the best. May God bless you . May God bless your family .
    Reply from Ryan Gummere
    November 27th, 2024 12:20 PM
    Thank you for your kind review Gloria and congrats on your new home!
  • 1031–1040 of 1640
    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    1999

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender