Ruoff Mortgage - Grand Rapids, MI
Grand Rapids, MI
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
William Strauss was helpful, explained everything in detail and made the process go smoothly. We would recommend him to anyone who is in the market to purchase a home, or refinance.
Reply from Owner
July 7th, 2017 12:00 AM
Thank you Brian and Melody. It was great working with you two.
William went above and beyond to help my wife and I will purchasing our new home! He kept in contact with us the entire process and made it very easy!
Reply from Owner
June 20th, 2017 12:00 AM
Thank you. We appreciate the kind words.
Mr. Strauss was flexible with meeting us and our very busy schedules. The online application made it easy for us to initiate the loan process. Throughout the process, the communication was stellar both with where we were in the process and...
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Reply from Owner
June 20th, 2017 12:00 AM
Thanks so much. Our online app is actually going to allow people to scan their documents from their phone. Local and fast.
The entire process from beginning to end was so smooth, quick and efficient! William and his team made everything completely stress free which was great because its already stressful enough buying/selling a house. We couldnt be more thankful...
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Reply from Owner
June 20th, 2017 12:00 AM
Thank you Emily. You guys were great to work with.
William and his team at Envoy mortgage exceeded all our expectations. Being self employed for only a fee years we faced several obstacles throughout this process. William and his team guided us through each one. They were proactive with every...
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Reply from Owner
June 20th, 2017 12:00 AM
Thank you for your service as well. It is our pleasure serving those that have served us.
William is straightforward and doesn't sugarcoat anything. He tells you the honest truth and what the requirements are, and what is needed to reach that goal. Hard working, and follows through.
Reply from Owner
June 20th, 2017 12:00 AM
Thank you. Getting the obstacles out on the table on the front end makes the process predictable.
I could not ask for better. William was in touch with us through every step of the process. He either messaged us or we contacted him. They are the best company ive ever dealt with
Reply from Owner
June 20th, 2017 12:00 AM
Thank you and you made the process easy for us.
We we're in the market for a VA loan and Envoy Mortgage was extremely helpful. When we hit a snag they were there to ensure us that everything was going to be ok and it was. William was very professional and even gave us his cell phone in case...
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Reply from Owner
June 20th, 2017 12:00 AM
Thank you for your service. It was our pleasure.
I don't think it could have been easier than with William at Envoy, fast, friendly and it felt like he was there for me, not just his business, I would recommend him to anyone looking for a mortgage.
Reply from Owner
February 14th, 2017 12:00 AM
Thank you for trusting us to handle your mortgage. You made the process easy for us.
William stayed on top of things to keep the process moving along and checked in to make sure there was nothing more needed at the time. They were quick to answer my questions making me feel comfortable through the process.
Reply from Owner
February 14th, 2017 12:00 AM
Thank you Mark. Hope you are enjoying your new home.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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