Ruoff Mortgage - Grand Rapids, MI
Grand Rapids, MI
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
William and his partner (cherish) handled my file/case and I must say they are simply amazing. Everything was broken down so you can understand what you are doing, what will be done, and any other concerns you may have. Many people had me afraid...
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Reply from Owner
January 19th, 2017 12:00 AM
Thank you Ashley. We are happy we could help.
William and his team at Envoy did a fabulous job throughout our loan process. They were thorough and efficient in making the process go smoothly. We were impressed especially with being self employed. We highly recommend William!
Reply from Owner
January 19th, 2017 12:00 AM
And you are welcome to come by anytime for some coffee. :)
William and his team helped me with my first mortgage. I had a lot of questions and he was there to explain all of them. We had to get things done a little quicker than normal and both William and his team were on top of everything the entire...
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I really enjoyed working with Envoy. They did everything they could to get me into my dream home. Envoy will go above and beyond to help you out. I am extremely pleased with my choice to go to Envoy. I would recommend them to anyone!!
William is a professional at what he knows and does for clients and I would recommend him to who ever I know that's looking to buy and or refinance thanks for all that you and your staff done for me and my family
Reply from Owner
December 20th, 2016 12:00 AM
Thank you Kevin. It took a bit but we got it done.
William Strauss was reccomended to me by a customer of my own in a store I manage. We got on the topic of me thinking about buying a house and she was quick to tell me all about William. I thought about it over the weekend and ended up reaching...
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Reply from Owner
November 22nd, 2016 12:00 AM
Sarah thank you for the kind words. We enjoyed working with you as well. If you need anything in the future do not hesitate to call.
William and the staff at Envoy Mortgage were very helpful during the purchase of my first home. Buying a home for the first time can be very confusing and frustrating. I was beyond grateful to have someone on my side to explain everything during...
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Reply from Owner
November 22nd, 2016 12:00 AM
Thank you for the kind words. Helping you was our pleasure. We had a few hurdles but you were a champ.
William was there to walk me through the entire process step by step - he answered all my questions and took the time to explain everything along the way to me making sure I understood it all
Reply from Owner
November 22nd, 2016 12:00 AM
Debbie thank you so much. It was our pleasure helping you buy your new home for your family.
They processed my loan documents quickly and kept up on communications with myself and my realtor so we were never in doubt as to the status of my loan.
Reply from Owner
November 22nd, 2016 12:00 AM
Communication is important during the process. Thank you for the great review.
William and his staff were amazing through the whole refinancing process. He made sure I understood everything and kept me up to date . I would highly recommend this company for purchasing or refinancing your home. Thanks again!
Reply from Owner
November 22nd, 2016 12:00 AM
Thank you Sarah. It was our pleasure helping you with your new mortgage.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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