Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Terri made the process very fast, efficient, and as well as productive. Terri has a great personality and was always available to answer any questions I had.
Reply from Terri Hammonds
May 14th, 2024 12:43 PM
I'm thrilled to hear that you had such a positive experience with your loan process, Hunter! Making things fast, efficient, and productive for you was my top priority, and I'm so glad that it came across in our interactions. Your questions...
read more
Kristin was outstanding through my entire loan process. From first contact to the closing table, she was readily available to answer any questions, provide advice and support, and she really took time to make me feel confident in my loan decision....
read more
Reply from Kristin Holmes
May 6th, 2024 11:04 AM
Tyler, I am extremely grateful for your generous review and rating. It was a pleasure helping you throughout the loan process. Your trust and confidence mean a lot to me and the entire team at First Federal Bank. We strive to make our clients...
read more
I first reached out to Terri on easter Sunday, I didn't expect ro hear back the same day! She helped me get my pre-qualification right away which really helped us on getting an offer in on a house. Terri was great to work with during every...
read more
Reply from Terri Hammonds
May 3rd, 2024 11:56 AM
Thank you so much for your kind words, Caleb. I'm thrilled to hear that you were satisfied with my services at First Federal Bank. It was a pleasure helping you secure the pre-qualification so quickly and assisting you throughout your home...
read more
I have been searching for a house for right at 2 years. I worked with Terri throughout that time and she made it very easy for me to do so. She was very kind and patient with me throughout this whole process! She always kept me in the loop...
read more
Reply from Terri Hammonds
May 1st, 2024 06:35 PM
Thank you so much for your kind words, Melissa. I'm thrilled to hear that you felt well-informed and supported throughout your home buying journey. It was truly a pleasure working with you over these past two years and I'm so happy that I could...
read more
for
Gabe moved very fast , he was patient and understanding . His communication and availability was phenomenal. He went above and beyond to make sure we were well informed . We loved Working with Gabe and believe it goes without saying that he...
read more
Reply from Gabe Crain
April 25th, 2024 08:41 PM
I'm incredibly humbled by your kind words, Georgia. It was a pleasure to assist you with your purchase and I'm thrilled to hear that my communication and availability met your expectations. I strive to provide the best service and my aim is...
read more
As a first time homebuyer, I had a ton of questions. Deborah guided me every step of the way with patience, warmth, and the type of familiarity that makes her feel like you’ve known her for years! She made me feel comfortable and well taken...
read more
Reply from Deborah Mackey
April 12th, 2024 11:42 PM
Thank you so much for your kind words, Laura. I'm delighted to hear that you felt comfortable and well taken care of throughout your home buying journey. It's always rewarding to guide first-time homebuyers like you, helping to answer all your...
read more
Deborah made our first homebuying experience a pleasant one. She was there from day one to assist us in making the right decisions and guiding us all the way through closing.
Reply from Deborah Mackey
April 10th, 2024 02:21 PM
I am sincerely grateful for your kind words and positive rating, Hunter. Helping clients like you navigate through their first homebuying experience is why I love what I do. Rest assured that First Federal Bank and I are always ready and willing...
read more
for
Gabe always answered any text or email that I sent.
Reply from Gabe Crain
April 9th, 2024 08:52 PM
I'm absolutely delighted to hear your positive feedback, Casey. It was my pleasure to assist you and make sure all your questions and concerns were addressed promptly during your purchase process. At First Federal Bank, we strive to provide...
read more
Deborah is wonderful at her job. She helped me through the whole process explaining everything I needed to know and was there for me anytime I needed her. I would definitely recommend her.
Reply from Deborah Mackey
April 9th, 2024 04:09 PM
Thank you so much for your kind words, Jodi! I'm thrilled to hear that you had a positive experience with your refinance. It's always my top priority to ensure the process is smooth and well-understood by my customers. Please don't hesitate...
read more
The whole process was a breeze and there was great communication threw out the whole experience. We were delighted with the whole process.
Reply from Deborah Mackey
April 6th, 2024 12:47 AM
Dear Alexis, I'm so glad to hear your experience with the loan process at First Federal Bank was seamless and communication was clear. Your satisfaction is my top priority and I'm thrilled that we could deliver for you. Thank you for your 5-star...
read more
191–200 of 415
About
First Federal Mortgage's experienced Lending Specialists are located throughout the state of Alabama, including Athens, Birmingham, Florence, Gadsden, Huntsville, Mobile, Orange Beach, and Tuscaloosa.
Click here to find a location near you.
Our mortgage loan specialists have access to the best loan products available in the country. What makes our mortgage division special is the willingness for our loan officers to go above and beyond the call of duty in making the loan application process as smooth and efficient as possible.
Since our original charter in 1958, First Federal Bank has been providing financial services that exceed the expectations of our customers. First Federal Bank is a full service community bank headquartered in Tuscaloosa, AL.
Whether you need to purchase a new home, need a bridge loan, need to refinance or establish an equity line of credit, our mortgage loan department can offer you the right loan for your situation. Click here to find a loan specialist.
So when you are in need of financial help for a mortgage loan, an equity line of credit, or BOTH, First Federal Mortgage is there for you. We'd love to make you a part of our growing family of customers. You will love banking with us!