Ruoff Mortgage - Frankfort, IN
Frankfort, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 4:30 PM
Wed
8:30 AM to 4:30 PM
Thu
8:30 AM to 4:30 PM
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Reviews from Web
Great to deal with, she helped me understand all of the fine print details in the very short amount of time I had!!
Reply from Laura Mullen, Ruoff Mortgage
August 5th, 2026 04:40 PM
I'm glad I could assist you, Austin. It's great to hear that I was able to help you understand everything in the time you had. If you have any more questions, feel free to reach out.
Very professional, helped me through the entire process, and helped me understand all the documents with ease! Highly recommend👏
Reply from Owner
August 5th, 2026 04:41 PM
I'm happy to hear that you found the process smooth and understandable, Austin. Your recommendation is greatly appreciated, and I'm glad I could assist you professionally. If you have any more questions in the future, feel free to reach out....
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Everything was done so well
Reply from Laura Mullen, Ruoff Mortgage
July 24th, 2026 05:26 PM
I'm happy to hear that everything went well, Karlie. If there's anything else you need, feel free to reach out to me.
Communication was on par and very thorough! Never made us feel like any thing we asked was annoying or inconvenient! Laura was wonderful 👍🏽
Reply from Laura Mullen, Ruoff Mortgage
July 24th, 2026 05:26 PM
I'm glad to hear that you found the communication thorough, Stephan. It's important to me that you felt comfortable asking questions. Thank you for your kind words!
for
Very quick communication with all members
Reply from Mandy Dudley
August 13th, 2026 03:26 PM
It was great working with you throughout the entire process! I hope you have many happy years in your new home!
Laura is amazing at customer service. She always makes us feel supported and genuinely goes out of her way for us.
Reply from Owner
July 23rd, 2026 09:37 AM
I'm pleased to know that you feel supported, Adam. Your kind words about my customer service mean a lot to me. If there's ever anything more I can do for you, please let me know.
Laura is always amazing to work with. She is always responsive and ready to answer any questions we had.
Reply from Laura Mullen, Ruoff Mortgage
July 13th, 2026 12:19 AM
I appreciate your kind words, Kara. It's great to know that you felt supported and that I could assist with all your questions. If you ever need further assistance, please feel free to reach out.
Laura is a true professional at what she does.
Reply from Laura Mullen, Ruoff Mortgage
July 9th, 2026 05:24 PM
I'm pleased to hear that you recognize my professionalism, Adam. Thank you for sharing your kind words. If you have any further questions or need assistance, feel free to reach out.
friendly and willing to help, Laura answered questions , very helpful and highly recommend this office
Reply from Laura Mullen, Ruoff Mortgage
July 8th, 2026 01:42 PM
I appreciate your kind words, Mark. I'm pleased to hear that you found my assistance helpful and that you would recommend our office. If you have any more questions or need further assistance, feel free to reach out.
Great experience! Totally recommend! Professional, kind, patient, and made the process really easy!
Reply from Owner
July 8th, 2026 01:42 PM
Thank you, Wanda! I'm pleased to hear you had a great experience. Your recommendation means a lot to me!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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