Ruoff Mortgage - Frankfort, IN
Frankfort, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 4:30 PM
Wed
8:30 AM to 4:30 PM
Thu
8:30 AM to 4:30 PM
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Reviews from Web
She was easy to talk to , explained and answered questions I had, and was very patient with me.
Reply from Laura Mullen, Ruoff Mortgage
September 1st, 2026 07:01 PM
I'm grateful to hear that you found it easy to talk with me, Moriah. I'm glad I could explain things clearly and answer your questions. I hope you love your new home!
Laura Mullen, Ruoff Mortgage has received a review with 5 star rating from Tiffany M
Reply from Owner
September 1st, 2026 07:02 PM
Thank you so much for the great rating, Tiffany. I truly appreciate your support!
We had a previously terrible experience with a different lender and Laura more than made up for it . She was very nice and kept us informed .
Reply from Laura Mullen, Ruoff Mortgage
August 27th, 2026 01:28 PM
I'm grateful to hear that I could provide a positive experience for you, Tiffany, after your previous challenges. Keeping you informed and supported is always my priority. If there's anything else I can assist with, please feel free to reach...
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The communication was great . Very helpful .
Reply from Laura Mullen, Ruoff Mortgage
August 25th, 2026 05:02 PM
I'm glad to hear that you found the communication helpful, Travis. It's great to know that my efforts made a positive impact. If you ever need further assistance, feel free to reach out.
Laura is the easiest person to get along with. Quick, knowledgeabl, experience. She answered EVERY question no matter how silly. She treated me with kindness and respect and really listened to what I needed and helped me achieve it! Will ALWAYS...
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Reply from Laura Mullen, Ruoff Mortgage
August 24th, 2026 06:58 PM
I'm grateful for your kind words, Chris. It's wonderful to hear that you felt listened to and respected throughout the process. I'm glad I could help answer all your questions and assist you in achieving your goals. I look forward to working...
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Assistant with alternate plans for signing.
Reply from Laura Mullen, Ruoff Mortgage
August 21st, 2026 07:30 PM
I'm happy to hear that I could assist you with alternate plans for signing, Wendy. It did make things easier the way we did it! If you ever need further help, please don't hesitate to reach out.
Laura was extremely efficient and updated me every step of the way. The home I purchased had title issues so it was a longer process than normal. Laura worked closely with our realtor throughout the process.
Reply from Laura Mullen, Ruoff Mortgage
August 19th, 2026 12:32 PM
I'm grateful for your feedback, Carolyn. I'm happy to hear that my efforts helped during the extended process. Working closely with your realtor was key, and I'm glad we could navigate it together. Thanks for being so patient. I hope you love...
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Communication
Reply from Mandy Dudley
August 19th, 2026 01:53 PM
It was my absolute pleasure to help your sweet family through this process! Thank you for trusting me with your mortgage needs. Wishing you all of the happiness in your new home!
for
communication
Reply from Mandy Dudley
August 13th, 2026 03:25 PM
Robin, thank you for the feedback! It was a pleasure working with you guys!
Quick respose to questions
Reply from Laura Mullen, Ruoff Mortgage
August 6th, 2026 12:21 PM
I'm glad to hear that you appreciated the quick response, Connie. If you have any more questions or need further assistance, feel free to reach out.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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