F
First Horizon Bank - Tampa, FL
Tampa, FL
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
Tony Umholtz has received a review with 5 star rating from Robert R
Reply from Owner
March 23rd, 2026 06:00 PM
Robert, we appreciate your comments and are glad to learn about your positive experiences with our team, especially Aaron. It's great to hear that his familiarity and confidence contributed to your decision to work with First Horizon Bank....
read more
for
100% of your greatness is your people. Any time I had a question, there were people to help and explain. After a very bad experience with Bank of America, I went serching for another mortgage compny. When I verbally met Aaron, he instanly remembered...
read more
Reply from Tony Umholtz
March 23rd, 2026 05:58 PM
Robert, we appreciate your comments and are glad to learn about your positive experiences with our team, especially Aaron. It's great to hear that his familiarity and confidence contributed to your decision to work with First Horizon Bank....
read more
David made it great, his knowledge and attentiveness were fantastic. David helped me along with every step and kept me up to date on each step. David was most professional and kind.
Reply from David Scharrer
March 18th, 2026 03:22 PM
It's wonderful to hear that you appreciated the guidance and updates throughout the process, Deborah. Thank you for your kind words about my professionalism and attentiveness. If you have any further questions or need assistance in the future,...
read more
I had an excellent experience working with Heather Roberts as my mortgage loan officer. She was professional, knowledgeable, and incredibly helpful throughout the entire process. Heather explained every step clearly and was always available...
read more
Reply from Owner
March 16th, 2026 09:54 PM
Hi Ana, Thank you for reaching out to us, and sharing your customer service experience, we are happy to hear that you had a pleasant experience at our banking center location. We appreciate your sentiments and will pass along the information...
read more
Heather and the team were very helpful throughout the entire process. They were responsive, patient, and always willing to explain everything clearly. As a first-time homebuyer, I really appreciated the support and guidance. The process felt...
read more
Reply from Heather Roberts
March 16th, 2026 06:37 PM
It's great to know that my efforts, alongside the team, made your first-time homebuying experience a positive one, Yekaterina. I’m glad you appreciated the support and guidance we provided. Understanding and clarity are key, and I’m pleased...
read more
Heather, Anisa, and team are easy to work with and are great with communication!
Reply from Owner
March 16th, 2026 09:53 PM
Hi Mike, Thank you for reaching out to us, and sharing your customer service experience, we are happy to hear that you had a pleasant experience at our banking center location. We appreciate your sentiments and will pass along the information...
read more
Heather, Anisa, and team are easy to work with and are great with communication!
Reply from Heather Roberts
March 16th, 2026 06:38 PM
Michael, I appreciate your feedback on working with me and the team. I'm glad to hear that our communication and efforts made the process smooth for you. If there's anything else I can do for you, please let me know.
for
Amazing experience obtaining a mortgage with their Tampa team. Gail Daily was so kind, very experienced and responsive. First Horizon feels like personalized banking unlike the big box banks. Highly recommend!
Reply from Owner
March 16th, 2026 09:56 PM
Hi Lauren, Thank you for reaching out to us, and sharing your customer service experience, we are happy to hear that you had a pleasant experience at our Banking center location. We appreciate your sentiments and will pass along the information...
read more
for
I feel like it was a very personalized aporoach to banking rather than the experience with large banks. The team was incredibly fast and responsive and very experienced.
Reply from Tony Umholtz
March 23rd, 2026 05:48 PM
We appreciate your feedback, Lauren. It's great to hear that the team's speed and responsiveness made your experience with us positive. Our goal is to provide a service that truly meets the individual needs of each client, distinguishing us...
read more
Better follow-up and communication. I had to make phone calls to find out the status of my loan.
Reply from Heather Roberts
March 16th, 2026 06:38 PM
Portia, thank you for taking the time to share your feedback. I appreciate your honesty and I'm sorry to hear about the inconvenience you experienced with follow-up and communication regarding your loan status. Your experience is important...
read more
241–250 of 1734
About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.