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First Horizon Bank - Nashville, TN
Nashville, TN
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
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Justin is very knowledgeable, friendly, and prompt. He made this process very clear and manageable for us and we appreciate his efforts very much.
Reply from Justin Frizzell
September 4th, 2026 01:30 PM
I'm pleased to know that you found me knowledgeable, friendly, and prompt, Skylar. I'm happy I could make the process clear and manageable for you. Your appreciation means a lot to me.
Easy to work with
Reply from Michael Ribas
September 3rd, 2026 12:57 PM
I'm pleased to hear that you found it easy to work with me, Elizabeth. Thank you for your feedback, and please reach out if you need any assistance in the future.
Justin Frizzel was incredible. He was so knowledgable about everything and always answered my questions immediately. He was very reachable and always looked out for us! He made the experience great
Reply from Justin Frizzell
September 4th, 2026 01:32 PM
I'm pleased to hear that you found my assistance helpful, Cole. I appreciate your kind words about my knowledge and availability. It was great working with you and ensuring a positive experience.
Wellness to tailor experience to my needs. Thanks.
Reply from Michael Ribas
August 14th, 2026 02:55 PM
Brian, thank you for your feedback. I'm pleased to hear that the experience met your needs. If you need further assistance, feel free to reach out.
Michael and his team were incredible. We took over a year to finally be ready to purchase our first home and Michael was there the whole way. He must have made on the order of 10 pre-approval letters. He was equally awesome when it came to...
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Reply from Michael Ribas
July 30th, 2026 01:24 PM
Thank you so much, Jonathan, for your kind words and for sharing your experience. I'm pleased to hear that my team and I could support you throughout your journey. It was great to see you at the closing, and I appreciate your recommendation....
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Michael was absolutely phenomenal to work with! It was clear to us from our first email communication that he is knowledgeable and experienced which is exactly what we needed for our first home purchase. He was quick to respond to our emails...
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Reply from Michael Ribas
July 30th, 2026 12:52 PM
Thank you so much for your thoughtful review, Emily. I'm glad to hear that my support was helpful during your first home purchase. It was great to see you at the closing, and I'm grateful for your trust and kind words. If you need assistance...
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Great personal service from Justin and his team!
Reply from Justin Frizzell
September 4th, 2026 01:32 PM
I'm pleased to know that you received great personal service from me and my team, Joseph. Thank you for your kind words!
There were a few errors in the documentation throughout the process that could have been improved and led to a smoother closing. Not sure how much of that was First Horizon vs Title Company vs Realtor / Agent.
Reply from Michael Ribas
July 30th, 2026 10:06 PM
Thanks for the feedback, Laura. Please feel free to reach out to me if you’d like to discuss your experience further or have any questions.
Timely process from application to close, prompt communication
Reply from Michael Ribas
July 27th, 2026 02:38 PM
Andrew, I'm glad to hear that the process and the communication met your expectations. Thank you for your positive feedback. If you ever need further assistance, feel free to reach out.
Great service!
Reply from Michael Ribas
July 27th, 2026 02:35 PM
Thank you, Andrew, for your positive feedback. I'm pleased to know you had a great experience. Please reach out if you need any assistance in the future.
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About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.