First Horizon Bank - Nashville, TN, Nashville, TN

Nashville, TN

4.98

(457)

First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ...... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(901) 523-4883

Nashville, TN

https://www.firsthorizon.com/

Search Reviews

Write a Review

4.98

(457)

Filter by Date

Range

Filter by Rating

Experience.com

4.98

(428)

Zillow

5.0

(2)

Google

5.0

(27)

Show All

Reset all filters

Justin was a great communicator who kept us informed and up to date throughout the process. He was thorough and there were no surprises in the process. Easiest mortgage experience in my experience of buying many other houses

Reply from Justin Frizzell

May 20th, 2026 01:28 PM

I'm pleased to hear that you found the mortgage process smooth and well-communicated, Grayson. Keeping you informed and ensuring a thorough experience is always my goal. Thank you for your kind words and for choosing First Horizon Bank.

This is the first mortgage we have needed in nearly 30 years and I was stunned to see how much had changed in the process. Bank regulation and document requirements have become impossible to navigate for any applicant. After all the initial...

Reply from Brad Spurgeon

May 14th, 2026 01:34 PM

Thank you, Daniel, for sharing your experience. I understand how overwhelming the mortgage process can be after so many years, and I'm pleased that I could assist you through it. I truly appreciate your patience to navigate the initial application...

Great communication, easy and streamlined process overall.

Reply from Justin Frizzell

May 15th, 2026 04:37 PM

I'm pleased to hear that you found the communication great and the process easy and streamlined, Jessica. It was appreciated working with you, and I truly appreciate your feedback. Thank you for choosing First Horizon Bank.

Our experience with Michael was nothing short of excellent. He made the process easy and straightforward.

Reply from Michael Ribas

May 13th, 2026 03:46 PM

I'm grateful for your kind words, Jackson. It's appreciated to know that I could make the process easy and straightforward for you. If you ever need further assistance, feel free to reach out.

Justin was incredible. He was clear, responsive, and I am so grateful for his help

Reply from Justin Frizzell

May 8th, 2026 01:49 PM

I'm pleased to hear that you found my assistance clear and responsive, Jesse. Your kind words mean a lot to me, and I'm grateful for the opportunity to help you. Thank you for your feedback!

Very helpful and available with all our questions!

Reply from Michael Ribas

May 6th, 2026 05:40 PM

Thank you, Sarah, for your kind words. I'm pleased to hear that you found my assistance helpful and that I could be there to answer your questions. If you need anything else, please feel free to reach out.

Smooth, seamless, excellent communication, patient and responsive. The whole team was excellent

Reply from Owner

May 6th, 2026 05:39 PM

Thank you, Hanna, for sharing your experience. It was a pleasure working with you and the team appreciates your kind words.

Michael taking the time to share every lending option I requested, and understanding specifics about my unique situation and making it work. The communication was excellent and timely also from him and his whole team. It was seamless despite...

Reply from Michael Ribas

May 5th, 2026 05:27 PM

It's so great to hear that you felt well-supported throughout the process, Hanna. I'm glad to know that we made a positive impact. Thank you for sharing your experience, and please reach out if you need anything further.

Justin and FH team

Reply from Justin Frizzell

May 5th, 2026 01:03 PM

I'm pleased that you had a positive experience with me and the First Horizon team, Kyle. Your feedback is greatly appreciated, and I'm thankful for your support.