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First Horizon Bank - Mobile, AL
Mobile, AL
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
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Good communication
Reply from Weston Poole
October 24th, 2024 02:36 PM
Thrilled to know you had a positive experience, Frederic. Your 5-star rating is greatly appreciated. I'm always here at First Horizon Bank to ensure clear and effective communication. Looking forward to serving you again.
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Very friendly and very knowledgeable. Answered the phone every time I called with a question including weekends and after hours. Very grateful to Lisa Hartley and First Horizon in going through the process of buying this new home and going...
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Reply from Lisa Hartley
September 5th, 2024 03:10 PM
Doug, Thank you so much for this glowing review! I'm thrilled to hear that you were satisfied with my service and found me to be both friendly and knowledgeable. It was my pleasure to assist with your calls, regardless of the time of day. Helping...
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Weston and his team are providing excellent service.
Reply from Weston Poole
October 24th, 2024 02:39 PM
I'm overjoyed to know that you have found our service excellent, Ashley. It's rewarding to receive such positive feedback. At First Horizon Bank, we strive to provide the best service possible and your review just made our day. Thank you for...
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Weston was incredibly helpful. This was my wife and I's first time buying a house and he made the process as simple and easy as possible.
Reply from Weston Poole
October 24th, 2024 02:38 PM
Robert, I'm delighted to hear that you and your wife had a great first home-buying experience with me. It was a pleasure to simplify the process for you. Remember, if you ever have more questions or need assistance with anything else, don't...
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Lisa is the best. Very easy to work with and kept me on track with getting my loan approved and closed
Reply from Lisa Hartley
July 9th, 2024 03:42 PM
Thank you Stephen! It was a pleasure to work with you and Alicia. Please let me know if you need anything in the future!
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Better communication skills. Standardized business hours. Answering phone calls. Being proactive and not waiting until the last minute. Double-checking work/forms/paperwork before due dates.
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Easy to work with, available and made the process less stressful
Reply from Lisa Hartley
June 22nd, 2024 02:09 AM
I'm thrilled to hear you had such a positive experience! Your feedback is greatly appreciated. It was a pleasure working with you, and I'm delighted to know I could help make the process less stressful for you. Remember, I'm always available...
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We are so thankful for all that you have done to help us in our purchase. We appreciate the ease of the process and how everyone communicated with us and answered our questions in a timely manner. Everyone was so kind and knowledgeable. Thanks...
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Reply from Lisa Hartley
June 13th, 2024 12:52 PM
Thank you so much, Henry, for leaving such a wonderful review. It was my pleasure to assist you in your purchase and I'm thrilled to hear that you found the process easy and our communication effective. Your kind words mean a lot to me and...
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Lisa and her team were always professional and timely in their updates on the status of my mortgage loan. They respected the short time frame available to close before my contract expired and delivered a hiccup-free closing. Thank you
Reply from Lisa Hartley
May 31st, 2024 06:14 PM
I'm thrilled to hear you had such a positive experience with us at First Horizon Bank, Fred My team and I deeply value your time and always strive to provide seamless and efficient service. It was a pleasure to assist you with your mortgage...
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About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.