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Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.
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5.0
for
Lisa Hartley
Encompass
K
Krista K H
Daphne, AL
Posted on February 2nd, 2024 11:28 AM
Super easy. Lisa was great and always available to answer all of my silly questions.
Reply from Lisa Hartley
February 2nd, 2024 01:21 PM
I'm absolutely delighted to hear you had such a positive experience, Krista! There's no such thing as a silly question, and I was more than happy to assist with yours. Thank you for taking the time to leave a review, and for giving me a perfect...
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5.0
for
Lisa Hartley
Encompass
W
Winston G
Daphne, AL
Posted on January 23rd, 2024 04:06 PM
Lisa always does a great job! Same for this loan!
Reply from Lisa Hartley
February 2nd, 2024 01:24 PM
I'm truly grateful for your kind words and 5-star rating, Winston! It's always a pleasure assisting you and Aleen! Thank you for allowing me to help y'all. Have a great weekend!!
5.0
for
Lisa Hartley
Encompass
A
Aleen G
Daphne, AL
Posted on January 23rd, 2024 02:06 PM
Lisa was so available to answer questions. She was awesome!
Reply from Lisa Hartley
January 23rd, 2024 02:19 PM
I'm truly grateful for your kind words, Aleen. I'm glad I could assist you successfully and promptly. Your satisfaction is my top priority, and it's always wonderful to hear that it's appreciated. If you ever have any more questions or need...
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5.0
for
Lisa Hartley
Encompass
J
Jay D R
Tuscaloosa, AL
Posted on January 16th, 2024 01:08 AM
The whole experience with Lisa was great. The only issue that needs to be looked into is the portal keeps requesting information after the information has been submitted.
Reply from Lisa Hartley
January 23rd, 2024 02:19 PM
Thank you very much, Jay, for your kind review and the 5-star rating. I am thrilled to hear that your experience with me was great. I'll do my best to continue providing excellent service. I have taken note of the issue you experienced with...
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5.0
for
Lisa Hartley
Encompass
A
Amanda R
Tuscaloosa, AL
Posted on January 15th, 2024 05:30 PM
It was great. Thank you!
Reply from Lisa Hartley
January 23rd, 2024 02:20 PM
I'm so glad to hear that you had a great experience, Amanda! Your satisfaction is our top priority at First Horizon Bank. Thank you for the wonderful 5-star rating. Should you need further assistance in the future, don't hesitate to reach out....
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5.0
for
Lisa Hartley
Encompass
C
Candice G O
Fairhope, AL
Posted on January 5th, 2024 06:31 PM
Lisa is easy to talk to, makes things not complicated, and is very responsive!
Reply from Lisa Hartley
January 5th, 2024 06:53 PM
Thank you for your kind words, Candice. I'm pleased to hear that you found our conversations straightforward and appreciated my responsiveness. Don't hesitate to reach out if you need any further assistance. All the Best for a great 2024!!...
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B
Brian P H
Mobile, AL
Posted on December 18th, 2023 12:38 PM
I personally do not care for the “Loan Portal” system & process
A
Amanda H
Mobile, AL
Posted on December 15th, 2023 04:27 PM
Smooth and easy process! I was informed every step of the way of what was going on.
5.0
for
Lisa Hartley
Encompass
J
Jessica W
Daphne, AL
Posted on December 4th, 2023 12:22 PM
Lisa was very prompt with her responses and easy to work with.
Reply from Lisa Hartley
December 4th, 2023 01:23 PM
Thank you so much for your kind words, Jessica! I'm thrilled to hear that you were satisfied with the service provided. I pride myself on responding promptly and making the process as straightforward as possible. It was a pleasure to work with...
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P
Panayiotis G
Orange Beach, AL
Posted on November 29th, 2023 07:32 PM
The speed at which we were able to complete closing.
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