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First Horizon Bank - Mobile, AL
Mobile, AL
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
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Lisa and her patients. Assisted me when I was I . Need.
Reply from Lisa Hartley
November 10th, 2024 01:35 AM
Thank you so much for your kind words, Robert. I'm delighted to hear that you had such a positive experience with me. Your feedback means a lot to me and I consider you and Geri family! If you need anything, please don't hesitate to get in...
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Ease of document collection
Reply from Lisa Hartley
October 29th, 2024 02:29 PM
I'm thrilled to hear that you found the document collection process smooth and easy, Jennifer. Your feedback means a lot to me and it's wonderful to know that I was able to provide you with a five-star experience. I strive to make banking with...
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Lisa was very easy to work with and the entire experience was communicated very clearly.
Reply from Lisa Hartley
October 26th, 2024 02:23 PM
I'm thrilled to hear that you had a positive experience working with me at First Horizon Bank, Britton! Your feedback means a lot to me. I always strive to provide clear communication and a smooth process for all of my clients. Should you need...
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Weston did a great job!
Reply from Weston Poole
October 24th, 2024 02:35 PM
I'm really happy to hear you had a positive experience, Karen! It was a pleasure to assist you and I'm glad I could do a great job. Your feedback encourages me to continue providing the best service for our valuable customers at First Horizon...
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Great personal service
Reply from Weston Poole
October 24th, 2024 02:35 PM
I'm delighted to hear that you're pleased with the service, David. It's always my aim to provide top-quality personal service at First Horizon Bank. Your 5-star rating is greatly appreciated. If you ever need anything in the future, don't hesitate...
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Weston was a rockstar throughout the entire process. He was always on top of things and was always available. He made this process easy for my wife and I. He showed us different scenarios to help us determine what was going to be the best mortgage...
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Reply from Weston Poole
October 24th, 2024 02:36 PM
Thank you so much for the kind words, Christopher. I'm glad that I was able to assist in making the mortgage process easier for you and your wife. Helping clients understand different scenarios to make the best decision is part of the service...
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Starting with the initial contact with Lisa she was great. I was able to use the portal to review, upload and sign documents. Great experience overall!!
Reply from Lisa Hartley
September 23rd, 2024 04:19 PM
I'm thrilled to hear about your positive experience, Brian! It's great to know that the document portal made things easier for you. Please don't hesitate to reach out if you need any further assistance. It was a pleasure working with you!
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Online document submission
Ease of use of web portal
Communication by team members
Reply from Lisa Hartley
September 21st, 2024 01:17 PM
I'm thrilled to know that you've had a satisfactory experience, Brian! Your feedback regarding the online document submission, ease of use of our web portal, and communication by team members is truly appreciated. It's always my goal at First...
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Lisa produced multiple preapproval letters for us in a timely manner and kept us informed about the rate environment during the process.
Reply from Lisa Hartley
September 5th, 2024 03:08 PM
I'm thrilled to hear your positive feedback, Daniel! It was my pleasure to assist you throughout the process and ensure you were kept informed about the rate environment. I'm here for you anytime you need assistance in the future. Thanks for...
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Good communication
Reply from Weston Poole
October 24th, 2024 02:39 PM
I'm glad to hear that you were satisfied with the communication during our interaction, Sary. It's always my goal to make sure my clients are fully informed and comfortable. Your positive feedback and 5-star rating are greatly appreciated....
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About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.