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First Horizon Bank - Lake Charles, LA
Lake Charles, LA
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
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Reviews from Web
Alana is great to work with! Very good with communication, working together and helping during the process!
Reply from Alana Mears - First Horizon Mortgag...
July 10th, 2025 01:59 AM
Thank you so much Brock! It was great working with you again! Congratulations on the sale of your prior home and the purchase of your new home!
Working with Alana made my home buying process smooth and stress-free. She was professional, knowledgeable, and always available to answer questions. Alana took the time to explain everything clearly and made sure I felt confident every step...
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Reply from Owner
July 10th, 2025 01:59 AM
Thank you so much Lurtura for this 5 star review on Google! It was truly a pleasure to work with you!
Working with Alana made my home buying process smooth and stress-free. She was professional, knowledgeable, and always available to answer questions. Alana took the time to explain everything clearly and made sure I felt confident every step...
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Reply from Alana Mears - First Horizon Mortgag...
July 9th, 2025 09:05 PM
Thank you so much Lurtura for this kind review! It was truly my honor and pleasure to work with you and helping you fulfill your dream of being a homeowner! Congratulations again! I'll be in touch soon, take care!
Alana was so easy to work with and always available to answer my questions. I never felt like any questions I had were dumb easy to talk through my questions with her woukd highly recommend
Reply from Alana Mears - First Horizon Mortgag...
June 20th, 2025 07:50 PM
Thank you very much Katie for this kind review! I enjoyed working with you and getting to know you through the home buying process. Congratulations on your home, welcome again to Louisiana and always remember that I'm here for you and happy...
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Alana is simply the best! She commucates constantly through the whole process and is great at explaining anything your are sure abou.
Reply from Alana Mears - First Horizon Mortgag...
June 20th, 2025 05:44 PM
Thank you so much Stephanie! It was so great working with you again. Congratulations on your beautiful new home!
The whole experience was very easy and all of my intimidation about the process before hand was gone.
Reply from Alana Mears - First Horizon Mortgag...
May 21st, 2025 01:38 AM
Thank you Walter for taking the time for this kind review! I’m very thankful that I was able to assist you with the purchase of your first home! Thanks again and let me know if you need anything in the future!
Alana Mears - First Horizon Mortgage has received a review with 5 star rating from Aven A
Reply from Owner
June 20th, 2025 03:45 PM
Thank you for this 5-star review Aven!
Alana was excellent, any question or concern we had was addressed promptly, even outside of normal business hours. We cannot thank her enough for making our home buying process as stress free as possible. Thank you Alana!
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Reply from Alana Mears - First Horizon Mortgag...
May 20th, 2025 08:51 PM
Thank you so much Aven for this kind and thoughtful review! It was a pleasure working with both of you. Buying and selling at the same time can be quite an experience and I am so glad that we could make that as smooth as possible for you. Please...
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Absolutely amazing service that was very personable and punctual. As a client I could not have expected any better service in any capacity at all
Reply from Owner
May 20th, 2025 08:52 PM
Thank you, Chris, for this 5-star review on google!
She exemplified professionalism in very prompt service answer to all my questions in a very timely fashion. She answered all of my questions and explain the process to me when some seemed unclear. She was fantastic to work with and beyond pleasant...
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Reply from Alana Mears - First Horizon Mortgag...
May 19th, 2025 02:19 PM
I am thrilled to hear that you had such a positive experience with myself and the mortgage process here at First Horizon. It was such a pleasure working with you, and I am truly grateful for your kind words and recommendation. Thank you again...
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About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.