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First Horizon Bank - Lake Charles, LA
Lake Charles, LA
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
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We had a wonderful experience with Alana! She is very knowledgeable and helpful!
Reply from Alana Mears - First Horizon Mortgag...
August 4th, 2025 12:46 PM
Thank you so much Garrett! I’m so glad that you had a wonderful experience! It was great to work with you both on the purchase of your new home! Please don’t hesitate to call if you need anything at all!
This is the second time we have worked with Alana. It was very easy and she was always available to help answer any questions that we had.
Reply from Alana Mears - First Horizon Mortgag...
August 4th, 2025 12:40 PM
Thank you Amanda! So thankful that you chose me for the second time. Congratulations on your beautiful new home!!
Great customer service, professionalism, positive energy, respectful, trustworthy, and a blessing to work with. She also has top knowledge if her information. She went above and beyond to keep in inform and made sure I knew what was happening...
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Reply from Alana Mears - First Horizon Mortgag...
August 3rd, 2025 11:15 AM
Thank you so much Ms Cynthia for this thoughtful 5 star review! You were a pleasure to work with and I’m so thankful to have gotten the opportunity not only to work with you on the purchase of your first home but to get to know you! It was...
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Alana Mears - First Horizon Mortgage has received a review with 5 star rating from Christopher C
Reply from Owner
August 4th, 2025 12:41 PM
Thank you so much for this 5 star review!!
Alana made everything so easy to understand & the whole process so easy for us. This was our second time closing on a home with her & it was a breeze!
Reply from Alana Mears - First Horizon Mortgag...
July 30th, 2025 11:23 AM
Thank you so much! It was so great to work with you both again and so thankful I got to meet your beautiful daughter. Thank you again for allowing me to assist with your new home purchase! Always here for you if you need anything at all.
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Everything was super easy and straightforward.
Reply from Alana Mears - First Horizon Mortgag...
July 28th, 2025 08:23 PM
Thank you, Caige! It was great working with you and Brandy. I'm so thankful Lauren referred you to me. Congratulations on your new home!!
Alana made the process of the loan so smooth. It was a lot going on with me , buying and selling a house at one time! I could have not done this without Alana. she Is the best!
Reply from Alana Mears - First Horizon Mortgag...
July 17th, 2025 02:50 PM
Thank you so much Jaime! It was so great to get to know you both and I truly appreciate the opportunity to work with you. I'm here for you if you need anything at all in the future!! Enjoy that beautiful new home!
Too many nit picking details requested that did not add value. The process was iterative. You could answer all the questions and more would be forth coming, Very frustrated at one point and thought about shutting down the deal
Reply from Alana Mears - First Horizon Mortgag...
July 16th, 2025 11:11 AM
Thank you for the 5 star review Mr Winston. I appreciate you taking the time to share your feedback. The documentation requirements can be intensive in certain circumstances and I appreciate your overall cooperation. We made it to the closing...
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Alana was a great help
Reply from Alana Mears - First Horizon Mortgag...
July 14th, 2025 08:16 PM
Thank you so much Scott! It was great working with you. We greatly appreciate you as a client here at First Horizon Bank. Let me know if you need anything in the future.
The personal touch that was added to each step of the process. Alana understood that we were people making the largest investment of our life and she made it as stress-free as possible. I would recommend her to any of my family and friends...
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Reply from Alana Mears - First Horizon Mortgag...
July 14th, 2025 08:00 PM
Thank you so much Mr. Patrick! It was such an honor and pleasure to get to know and work with you both. Congratulations on your beautiful new home purchase! I'm here for you if you need anything at all!
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About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.