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First Horizon Bank - Lake Charles, LA
Lake Charles, LA

First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
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Mrs. Alana was hands down a pleasure to work with and I couldn't be more thankful to have had her as my loan officer. I appreciate everything she did to make my experience as smooth as possible and anyone would be super lucky to have her .
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Reply from Alana Mears - First Horizon Mortgag...
May 17th, 2025 01:56 AM
Thank you so much Lauren for this kind and thoughtful review! Congratulations on your new home. It was such a pleasure working with you. Teamwork! I’m here for you if you ever need anything in the future.
Alana Mears - First Horizon Mortgage has received a review with 5 star rating from Lucas T
Reply from Owner
May 17th, 2025 01:55 AM
Thank you so much for the 5 star review!
Everything was handled professionally and was an easy process!
Reply from Alana Mears - First Horizon Mortgag...
May 15th, 2025 03:47 PM
Thank you so much Lucas! It was great to work with you both. I'm very glad we were able to make the home buying process smooth for you.
This process was stressful in that i had difficulties with my employment verification. Alana went above and beyond to resolve those issues.
Reply from Alana Mears
May 14th, 2025 05:48 PM
Thank you for this 5-star review Katherine! The process can be challenging at times, and I am so glad that we were able to get everything resolved and to the closing table in time! It was a pleasure working with you both and if you need anything...
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Enjoyed very much having dealings with Alana very knowledgeable and informative communication is first rate very quick response to Inquiries felt very confident with her in charge A+++
Reply from Alana Mears - First Horizon Mortgag...
May 14th, 2025 05:45 PM
Thank you so very much Ken. It was such a pleasure working with you as well. We will do yoga together soon!!!
Alana was very knowledgeable and helpful with the Entire process! We were extremely pleased with her and First Horizon Bank. Would recommend this team to anyone buying a house!
Reply from Alana Mears - First Horizon Mortgag...
May 13th, 2025 07:33 PM
I'm so thrilled to hear that you found the process smooth and satisfactory! It was truly a pleasure working with you both on the purchase of your beautiful new home, and I truly appreciate your kind recommendation of both myself and First Horizon...
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Alana made me feel comfortable and I had no problem communicating with her, treated me family.
Always went above and beyond to make sure I understood everything and had everything I needed.
Reply from Alana Mears - First Horizon Mortgag...
May 12th, 2025 08:22 PM
Thank you so much, Charlotte, for this amazingly thoughtful review. It was so great to work with you on your home purchase. Congratulations again and I’ll be here for you if you need anything in the future!
Alana is your go to person to help you with the purchase of your new house. She is professional, proficient, can answer any questions you may have and above all an absolute pleasure to work with. I am highly recommending Alana!!!
Reply from Owner
May 3rd, 2025 12:16 PM
Hi Kierstin, Congratulations on your new house! Thank you for taking your time to leave such a glowing review. We are happy to hear that Alana was able to help you with your banking needs. ^Mike
Alana was reliable, accessible, and professional throughout the entire process. Highly recommend Alan.
Reply from Alana Mears - First Horizon Mortgag...
April 30th, 2025 01:36 AM
Thank you so much Justin for this review. It was a pleasure assisting you! Congratulations on your new home!
Alana was absolutely wonderful to work with. She made the process extrextremely easy and seamless. I really appreciated her hard work and dedication in helping my husband and I buy a new home in Lake Charles. She is highly recommended by me...
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Reply from Alana Mears - First Horizon Mortgag...
April 29th, 2025 04:31 PM
Thank you so much Kierstin! This thoughtful review is very appreciated. I am very grateful for the opportunity to assist you and your husband on the purchase of your beautiful new home. I'll be in touch soon!
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About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.