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First Horizon Bank - Lake Charles, LA
Lake Charles, LA
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ...... Show More
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Alana is the best. Truly blessed to have found her
Reply from Owner
April 28th, 2026 08:11 PM
Hi Justin, Thank you for reaching out to us, and sharing your customer service experience, we are happy to hear that you had a pleasant experience at our banking center location. We appreciate your sentiments and will pass along the information...
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I will definitely recommend Alana to anyone i know that is looking for a loan, she is truly great to deal with . the best experience I've ever had dealing with a loan or bank personnel in general .
Reply from Alana Mears - First Horizon Mortgag...
April 29th, 2026 03:38 PM
Thank you, Justin, for taking the time to leave this 5-star review! It was truly a pleasure to work with you both. Your recommendations are greatly appreciated and mean so much! If you need anything in the future, please don't hesitate to reach...
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I strongly believe Mrs. Alana is the best mortgage loan officer alive today. She processed my home loan for me and she was very knowledgeable, trustworthy, and truthful. She didn’t rush me with anything and she answered every question and phone...
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Reply from Owner
April 22nd, 2026 12:45 PM
Todd Williams, thank you for reaching out to us! We are happy to hear you had a positive experience with our associate. Please don’t hesitate to reach out to us if you need assistance in the future. ^Bree
Mrs. Alana made my whole home buying process amazing. She was kind, thorough, trustworth, knowledgeable, and truthful. First Horizon has a great one with her, so keep her happy and also give her a pay raise, because she deserve it. Thank you...
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Reply from Alana Mears - First Horizon Mortgag...
April 21st, 2026 05:31 PM
I'm so grateful for your kind words, Todd! It was an absolute pleasure to work with you during the process of your home purchase. Thank you so much for your recommendation and support; it means a lot to me.
Alana made the experience GREAT
Reply from Alana Mears - First Horizon Mortgag...
April 14th, 2026 07:46 PM
Benjamin, I'm happy to hear that you had such a great experience! I appreciated working with you! Thank you for your positive feedback!
Having u getting ready for the biggest wishes u always wanted to do buy your own
Reply from Alana Mears - First Horizon Mortgag...
April 2nd, 2026 10:50 AM
Thank you! It was a pleasure working with you both. Congratulations on your beautiful new home!
Alana was very helpful in this process,especially since this is my first time home buying, and she was really a JOY to me. She went far and beyond my exp,
Reply from Alana Mears - First Horizon Mortgag...
March 30th, 2026 06:50 PM
Thank you so very much Ms. Edwardine! It was truly a joy to work with you as well! Your closing will always have a special place in my heart. Congratulations on your beautiful new home! I am always here for you if you need anything at all in...
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She just made the over all experience very easy
Reply from Alana Mears - First Horizon Mortgag...
March 27th, 2026 02:51 PM
Thank you so much Mr Jimmy! It was very nice to work with you and please don’t hesitate to reach out if you need anything in the future!
Miss Alana Mears was such a great help, very kind and easy to talk to and answered any qustions I had in a manner that I could easily understand
Reply from Alana Mears - First Horizon Mortgag...
March 25th, 2026 10:51 PM
Thank you so very much Bekah. It was so great to work with you and get to know you over the last few years. I'm so thankful I had the opportunity to work with you to purchase your first home! If you ever need anything in the future, please...
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Alana was phenomenal!! She made our experience so easy, and was so communicative and helpful. Truly the best of the best!
Reply from Owner
March 26th, 2026 02:03 PM
Thank you so much Marni! It was so great to work with you both. I hope you continue to do well and are loving your beautiful new home!
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About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
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Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.
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