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First Horizon Bank - Lake Charles, LA, Lake Charles, LA
Lake Charles, LA
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ...... Show More
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Very pleased with the process
Reply from Alana Mears - First Horizon Mortgag...
June 30th, 2026 03:38 PM
Thank you so much Joseph for taking the time to leave this review! It was great working with you and if you need anything at all in the future, please do not hesitate to reach out!
Everything went great and all my questions was answered in a timely fashio.
Reply from Alana Mears - First Horizon Mortgag...
June 29th, 2026 06:42 PM
Thank you so much Renada! It was so great working with you on your home purchase. I hope you are enjoying the shorter commute time! Let me know if you need anything at all in the future!
Alana was pleasant from the first visit , she was like sitting down and having coffee with a good friend or family member. it's not often i come across a business woman like her, she worked diligently on my loan and updated me promtly.
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Reply from Alana Mears - First Horizon Mortgag...
June 29th, 2026 12:50 PM
Trudy, I'm so grateful for your kind words. I'm so happy to hear that you felt comfortable throughout the process and that I could provide prompt updates on your loan. Thank you for choosing First Horizon Bank! You are a very loyal and valued...
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Ms.Alana and everyone else was very kind and helpful that's what made it great
Reply from Alana Mears - First Horizon Mortgag...
June 15th, 2026 02:37 PM
Thank you so much Randy for taking the time to leave this kind review. It was truly my honor and pleasure to work with you! Congratulations on your first home purchase!!!
Alana was amazing! She is so kind and also answered Any an all questions and did so right away
Reply from Alana Mears - First Horizon Mortgag...
June 8th, 2026 01:59 PM
Thank you so much!! It was so great working with you both. Congratulations on your beautiful new home. If you need anything in the future at all please don't hesitate to reach out!
Alana made it great! Stayed on top. Friendly. Great communicator! Knew her job.
Reply from Alana Mears - First Horizon Mortgag...
June 4th, 2026 03:52 PM
Thank you so much for taking the time to send this review in Ms. Debbie!! It was so great working with you both. If you need anything in the future please don't hesitate to reach out!
Alana Mears - First Horizon Mortgage has received a review with 5 star rating from Anastasia K
Reply from Owner
May 20th, 2026 12:54 PM
Thank you for reaching out to us! We are so glad to hear of your experience. Please don't hesitate to reach out to us if you have any questions or concerns. ^DS
ALANA MEARS , made everything about being a first time homeowner easy . she knows her job and knows how to explain and break down everything I never felt like I was missing information or felt like I was a step behind anything. I cannot thank...
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Reply from Alana Mears - First Horizon Mortgag...
May 19th, 2026 04:24 PM
Thank you so much Anastasia!!! It was such a pleasure working with you and Jaelyn. I am so happy for both of you. Thank you for letting me be a part of your first home purchase!! Congratulations on your wedding as well later this year! I am...
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Alana is the best. Truly blessed to have found her
Reply from Owner
April 28th, 2026 08:11 PM
Hi Justin, Thank you for reaching out to us, and sharing your customer service experience, we are happy to hear that you had a pleasant experience at our banking center location. We appreciate your sentiments and will pass along the information...
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I will definitely recommend Alana to anyone i know that is looking for a loan, she is truly great to deal with . the best experience I've ever had dealing with a loan or bank personnel in general .
Reply from Alana Mears - First Horizon Mortgag...
April 29th, 2026 03:38 PM
Thank you, Justin, for taking the time to leave this 5-star review! It was truly a pleasure to work with you both. Your recommendations are greatly appreciated and mean so much! If you need anything in the future, please don't hesitate to reach...
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About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.
0 Professionals at First Horizon Bank - Lake Charles, LA
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