First Horizon Bank - Key West, FL — 4.98★ Mortgage Loan Officer in Key West, FL

Heather Roberts rocked in getting our mortgage done and closed in less than a month. Highly recommended Heather and First Horizon .

Reply from Owner

January 8th, 2025 04:27 PM

I'm incredibly grateful for your kind words! This feedback is truly rewarding, and I am thrilled toknow that our team's dedication and professionalism have left a positiveimpression on you. At First Horizon Bank, our priority is to provide...

Heather was super easy to get a hold of and very responsive to my questions.

Reply from Heather Roberts

April 18th, 2024 06:10 PM

It's such a delight to hear your positive feedback, Jeffrey! I'm glad that our communication was to your satisfaction and that I was able to address your questions. At First Horizon Bank, our customers are our top priority, and I strive to...

Heather was great to work with. She made it easy!!

Reply from Heather Roberts

April 18th, 2024 06:10 PM

I appreciate your kind words, Amy! I'm thrilled to hear that you found our process to be seamless. It was a pleasure working with you as well at First Horizon Bank. Your satisfaction is my top priority, so I'm glad to know I was able to meet...

The communication was excellent

Reply from Heather Roberts

April 18th, 2024 06:11 PM

I appreciate your kind review, Clifford. I'm pleased to hear that you've had a positive experience with the communication at First Horizon Bank. Your satisfaction is my priority. If there's anything more we can do to make your experience even...

Heather was recommended to us by friends, and we couldn't be happier we worked with her. As first-time homebuyers, the whole process was new to us, and frankly, quite overwhelming. Working with Heather put all that anxiety to bed. She was incredibly...

Reply from Owner

January 8th, 2025 04:27 PM

Hello Matthew, Thank you so much for your kind words and the excellent rating. I am delighted to hear that your experience with me at First Horizon Bank was a pleasant one. I understand how overwhelming purchasing a home for the first time...

Heather was recommended to us by friends, and we couldn't be happier we worked with her. As first-time homebuyers, the whole process was new to us, and frankly, quite overwhelming. Working with Heather put all that anxiety to bed. She was incredibly...

Reply from Owner

August 7th, 2025 12:00 AM

Hello Matthew, Thank you so much for your kind words and the excellent rating. I am delighted to hear that your experience with me at First Horizon Bank was a pleasant one. I understand how overwhelming purchasing a home for the first time...

I love working with Heather, she makes the process as easy as it can be and is always there when I need her.

Reply from Heather Roberts

April 18th, 2024 06:12 PM

Thank you so much for your kinds words, Ashley. I'm thrilled to hear that you had a positive experience with me at First Horizon Bank. I strive to make the process as smooth as possible and I'm glad I could be there for you when you needed...

As a first-time homebuyer, Heather was exactly the person I needed to guide me through everything. She was extremely patient, answered all my questions, addressed my concerns, and above all, put me at ease, which was arguably the most important...

Reply from Heather Roberts

April 18th, 2024 06:13 PM

Matthew, your kind words truly mean a lot to me. I'm thrilled to hear that your first-time home buying experience was positive and I was able to put you at ease. It's important to me to be there for my clients, no matter the time or day. I'm...

You guys made the whole process so easy. Thank you!

Reply from Heather Roberts

April 18th, 2024 06:13 PM

I'm delighted to hear that you found the process easy, Kerry. We aim to provide the most straightforward and efficient service at First Horizon Bank. Your positive feedback means the world to us. Thank you for taking the time to leave a 5-star...

Your incredible organization skills made the entire loan process run so smoothly.Thank you for being so WONDERFUL!!!! Thank you for making our home buying such a breeze!From start to finish, you were great at answering our questions and keeping...

Reply from Owner

April 16th, 2025 01:33 PM

I'm thrilled to hear that the loan process was smooth and that my organization skills met your expectations. It was a pleasure assisting you with your home buying journey. Thank you for your kind words and referrals!