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First Horizon Bank - Key West, FL
Key West, FL
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
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Reviews from Web
Heather Roberts has received a review with 5 star rating from Danny K
Reply from Owner
January 8th, 2025 04:27 PM
I'm absolutely thrilled to hear about your positive experience, Danny! It's wonderful to know that you rated our service 5 out of 5 stars. Here at First Horizon Bank, we strive to provide our customers with exceptional service. Remember, if...
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yes! Heather is simply great at what she does for her clients. This experience working with her was as good as it gets. Our specific situation was a bit challenging and there were lots of delays on the sellers side. Heather was completely on...
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Reply from Heather Roberts
June 30th, 2024 09:01 PM
Hello Daniel, Thank you so much for your wonderful review! I'm thrilled to hear that you had a positive experience despite the delays and challenges. It's always my goal to ensure the process is as smooth as possible for my clients. It was...
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Heather Roberts has received a review with 5 star rating from Jaylin M
Reply from Owner
January 8th, 2025 04:27 PM
I'm absolutely thrilled to know you had a positive experience with me at First Horizon Bank, Jaylin! It's great to see a high rating – it lets me know that I'm doing my job properly. If you ever need anything in the future, don't hesitate to...
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Communication and the level of ease during the entire process. Very grateful!
Reply from Heather Roberts
June 30th, 2024 09:02 PM
I'm thrilled to hear that you had a positive experience with the communication and found the process easy, Jaylin! Your feedback is greatly appreciated. I aim to make every interaction with First Horizon Bank as seamless as possible. I'm delighted...
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Need a local lender to get your home in the Keys? Heather Roberts and her team are the go, too! They are easy to work with and can get you the loan needed for your dream home. I personally enjoyed the interactions I had with Samantha Mundwiler....
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Reply from Owner
January 8th, 2025 04:27 PM
I'm delighted to hear that you had such a positive experience with us, Katie! It's our goal to make your dream of owning a home in the Keys a reality, and I'm glad we were able to assist you in achieving that. Your feedback encourages our team,...
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The loan process was easy and fast. You have a great team working for you. I enjoyed Sam; she was very prompt and helpful.
Reply from Heather Roberts
June 30th, 2024 09:02 PM
I'm thrilled to hear that you found the loan process to be easy and fast, Kate. Your kind words about our team, especially Sam, mean a lot. We strive to offer prompt and helpful service to all our customers at First Horizon Bank. Thank you...
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Very good communication. Prompt answers to emails and phone calls. Very expedient.
Reply from Heather Roberts
June 18th, 2024 03:29 AM
I'm thrilled to hear that you had a positive experience with us at First Horizon Bank, Maria. Your feedback regarding prompt communication and expediency is greatly appreciated. It was a pleasure assisting you with your purchase. Should you...
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Heather's professionalism, attention to detail, excellent communication skills and superb level of experience in her field, made the loan process smooth. She helped us reach our goals and saw us through to a smooth closing. I look forward to...
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Reply from Heather Roberts
June 18th, 2024 03:30 AM
Hi Leah, thank you so much for the glowing review! I am thrilled to hear that your experience with the loan process at First Horizon Bank was smooth and successful. It was my aim to provide excellent service and help you reach your goals. Looking...
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HEATHER WAS VERY RESPONSIVE....EVEN AFTER HOURS. SHE COMMUNICATED WELL WITH ME.
Reply from Heather Roberts
June 18th, 2024 03:30 AM
I'm delighted to hear you had such a positive experience, Susan! Your satisfaction is important to me, and it's thrilling to know that my after-hours responsiveness and communication were beneficial to you. Here at First Horizon Bank, we always...
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The personal experience is what we were looking for and with Heather Roberts and her team we got just thatNot just the loan process but the people behind it are why we are making a move over to First Horizon from a big bank that has no customer...
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Reply from Heather Roberts
June 18th, 2024 03:30 AM
I'm thrilled to hear that you had such a positive experience with me and my team at First Horizon Bank, Patricia! It's our goal to provide a personal, caring service that sets us apart from larger banks. We're excited that you've chosen to...
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About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.