First Horizon Bank - Key West, FL — 4.98★ Mortgage Loan Officer in Key West, FL

Lot’s of communication throughout the process. We felt very well taken care of.

Reply from Heather Roberts

August 26th, 2024 01:23 PM

I'm so pleased to hear that you felt well taken care of, Mark. Ensuring clear and frequent communication throughout the process is something I strive for. I'm delighted to know you had a 5-star experience with us at First Horizon Bank. Thank...

I recently had the pleasure of collaborating with Heather from First Horizon on a property transaction, and I am thoroughly impressed with her outstanding service. As a real estate agent, it's crucial to have reliable partners, and Heather...

Reply from Owner

January 16th, 2025 03:36 AM

Thank you so much, Lisa, for your generous review. It was a pleasure to work with you on this property transaction, and I'm thrilled to hear that you were satisfied with the service you received. Your kind words really mean a lot to me. I strive...

She is the BEST. This is my second time working with her and I recommend her to everyone I know that talks about purchasing a home.

Reply from Heather Roberts

August 3rd, 2024 05:08 PM

So glad to hear that you had a positive experience, Kelsi! It was a pleasure working with you for the second time. Your recommendation means a lot to me and the team here at First Horizon Bank. Looking forward to assisting you with any future...

I recently had the pleasure of collaborating with Heather from First Horizon on a property transaction, and I am thoroughly impressed with her outstanding service. As a real estate agent, it's crucial to have reliable partners, and Heather...

Reply from Owner

August 7th, 2025 12:00 AM

Thank you so much, Lisa, for your generous review. It was a pleasure to work with you on this property transaction, and I'm thrilled to hear that you were satisfied with the service you received. Your kind words really mean a lot to me. I strive...

I was the agent on the seller's side of the transaction and I was concerned that the buyers would be able to close on the property. Heather assured me that there would be not problems and that she would keep updated and in the loop. She came...

Reply from Heather Roberts

July 30th, 2024 07:35 PM

Thank you so much, Elizabeth, for the positive feedback and the five-star rating. I'm thrilled to know that I was able to alleviate your concerns and provide a smooth transaction for all parties involved. I strive to keep all relevant parties...

Heather Roberts is amazing. We did a Hometown Hero loan and the process couldn't have been any easier. I would highly recommend her!!

Reply from Owner

January 8th, 2025 04:27 PM

I'm so glad to hear that you found the Hometown Hero loan process easy and straightforward, Leslie! Your positive feedback truly made my day. I strive to provide the best service possible and your kind words are very much appreciated. I'm here...

Great communication throughout the process, Heather was always super responsive even on weekends.

Reply from Heather Roberts

July 30th, 2024 07:36 PM

Thank you so much for your kind words, Sean! I'm thrilled to hear that you were satisfied with the level of communication I provided. Your feedback means a lot to me and to the whole team here at First Horizon Bank. I always strive to be as...

Heather and her team were so easy to work with. They really made this process painless. Thank you so much everyone!

Reply from Heather Roberts

July 30th, 2024 07:36 PM

I'm absolutely thrilled to hear that you found our process painless and easy to work with, Robert. Thank you for your gracious review and the perfect rating. It's my team's goal to make each experience as smooth as possible, so I'm glad we...

Heather Roberts has received a review with 5 star rating from Chaz D

Reply from Owner

January 8th, 2025 04:27 PM

I'm absolutely thrilled to hear you had a positive experience, Chaz. Your kind words and the 5-star rating mean a great deal to me. It's a pleasure to serve wonderful customers like you at First Horizon Bank. Please don't hesitate to reach...

Everyone I worked with helped me out a lot, and I was able to call anyone any time for questions.

Reply from Heather Roberts

July 30th, 2024 07:41 PM

I'm thrilled to hear that you had such a positive experience at First Horizon Bank, Chaz. Your satisfaction is our top priority. I'm glad you felt supported and that we were able to assist you whenever you needed. Your 5-star review made my...