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First Horizon Bank - Key West, FL
Key West, FL
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
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Heather Roberts has received a review with 5 star rating from M N
Reply from Owner
September 2nd, 2025 06:01 PM
I appreciate your positive rating, M. Thank you for your support!
Heather and her team were amazing and were super nice. They were able to answer all of our questions since this was our first time buying a home. It was a very positive experience. Highly recommended.
Reply from Heather Roberts
September 2nd, 2025 06:01 PM
Michael, I'm really glad to hear that you had such a positive experience with my team and me during your home-buying journey. It's important to me to ensure that all your questions are addressed, especially when buying a home for the first...
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Had the opportunity to purchase a dream house with a friend. In my mind this was going to be a nightmare. We also had to close within 30days of them accepting the offer. Heather (and the rest of the team) was amazing!!! Super friendly and responsive....
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Reply from Owner
August 21st, 2025 12:49 PM
Keith, I'm so glad to hear that I could help make your dream house purchase a reality. I understand how daunting the process can seem, especially with a tight closing deadline. It's great to know that my responsiveness and friendly approach...
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Had the opportunity to purchase a dream house with a friend. In my mind this was going to be a nightmare. We also had to close within 30days of them accepting the offer. Heather (and the rest of the team) was amazing!!! Super friendly and responsive....
read more
Reply from Heather Roberts
August 21st, 2025 12:50 PM
Keith, it's wonderful to hear that your home-buying journey turned out successfully, especially under such a tight timeline. I'm really glad I was able to ease the process for you, and that my responsiveness made a difference. Your recommendation...
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Heather and her team are amazing! They make the loan process as easy as possible and are extremely helpful. I will continue to be a repeat customer.
Reply from Owner
August 21st, 2025 12:50 PM
Randy, thank you for your wonderful feedback! I'm really pleased to hear that my team and I were able to make the loan process easy and helpful for you. It's fantastic to know you plan to continue working with us. If there's anything else I...
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Thanks for the smooth process
Reply from Heather Roberts
August 21st, 2025 12:50 PM
Vincent, I’m really glad to hear that the process went smoothly for you. Ensuring an efficient and straightforward experience is always a priority. If you ever have any questions or need further assistance, feel free to get in touch.
Heather as always was outstanding! Heather and her team were so helpful and kept me informed through every step. I am a repeat customer and will continue to be!
Reply from Heather Roberts
August 21st, 2025 12:51 PM
Randall, I'm truly grateful for your continued trust and kind words. It's always a pleasure to work with repeat customers like you, and I'm glad that my team and I could keep you informed and supported throughout the process. If there's anything...
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Heather Roberts has received a review with 5 star rating from Yeny N
Reply from Owner
August 21st, 2025 12:51 PM
Yeny, thank you for your wonderful feedback! I'm delighted to hear that you had such a positive experience. Your satisfaction is incredibly important to me, and I'm pleased that my efforts were helpful for you. If there's anything else you...
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Heather and her team were very knowledgeable and assisted in every step. They made our first home buying experience a very positive one. We would definitely recommend them to our friends and family.
Reply from Heather Roberts
August 21st, 2025 12:52 PM
Yeny, I'm delighted to hear that your first home buying experience was so positive. It means a lot to know that the guidance and support from myself and my team were helpful throughout the process. Thank you for considering recommending us...
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Heather Roberts is who and what made this experience great. The mortgage process is never ever easy. It is stressful, anxiety ridden and full of ups and downs. Speaking with Heather and her assistant Anisa made understanding documents, the...
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Reply from Heather Roberts
August 21st, 2025 12:52 PM
Jessica, I really appreciate your kind review. I'm glad that Anisa and I could make the mortgage process a bit smoother for you. It's true that navigating this can be stressful, so helping you understand each step was our pleasure. I understand...
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About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.