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First Horizon Bank - Jonesboro, AR
Jonesboro, AR
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
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Susan is full of knowledge and a great problem solver which made our experience great.
Reply from Susan Eddington
December 15th, 2025 08:18 PM
I appreciate your positive feedback, Shelby. I appreciate you getting items back to me so quickly! I hope you guys enjoy the new home for many years to come!
I have known Susie's family for years. She is a great person and a great asset to our organization. She communicates timely and makes it happen.
Reply from Susan Eddington
December 9th, 2025 08:07 PM
Thank you for your kind words, Andrea. It's a privilege to be acknowledged not only as a professional but also as someone you've known personally for years. I'm committed to keeping communication clear and timely at First Horizon Bank. If you...
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Easy and friendly to work with.
Reply from Susan Eddington
December 3rd, 2025 03:28 PM
I appreciate the feedback, Natalie. I'm glad to hear that you found working with me easy and friendly. It's important to me to make the process as smooth and pleasant as possible. If there's anything more I can help with, feel free to reach...
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Susie Eddington is competent, professional, patient, warm and outstanding. One of a kind.
Reply from Susan Eddington
December 3rd, 2025 03:28 PM
Kelly, I'm grateful for your wonderful feedback. It’s rewarding to know that you found my approach both professional and warm. Your recognition means a lot to me. If there's anything more I can do for you in the future, please feel free to...
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I was refommneded to Susie by Darlene Nix I've
known her my whole life; Susie was very easy to work with and very communicative the whole way and made this very easy was also checking rates as well;
Reply from Susan Eddington
December 3rd, 2025 03:28 PM
I'm glad to hear the recommendation from Darlene Nix worked out well for you, Zachary. It was a pleasure to assist with your needs and ensure the process went smoothly. Staying communicative and thorough with rate checks is always a priority...
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Susan is the best! She is knowledgeable and is so helpful! She has great communication skills and makes sure to explain everything as the process goes along . She cares about what she does, and it shows!
Reply from Susan Eddington
December 3rd, 2025 03:29 PM
James, I'm grateful for your kind words and the fantastic review. It's great to hear that my communication and assistance helped make things clear for you. I truly enjoy what I do and am glad it made a difference in your experience at First...
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Susie is the best loan officer you could ask for. She made the process so smooth and was available through every stress and worry that arose.
Reply from Susan Eddington
December 3rd, 2025 03:29 PM
I'm glad to hear that you had such a smooth experience, Pamela. It was important for me to be there for you through every step of the process and address any concerns as they came up. Thank you for your kind words and for trusting me with your...
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For the most part the process was easy and we were helped when no others woukd help
Reply from Susan Eddington
December 3rd, 2025 03:30 PM
I'm glad that you found the process mostly easy, Michael, and that I could be of assistance when others couldn't. It's important to me that my clients feel supported throughout their experience. If there's anything more I can do for you in...
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The last minute search for documents was stressful.
Reply from Susan Eddington
December 3rd, 2025 03:29 PM
Thank you for sharing your feedback. I understand that last-minute searches can be quite stressful, and I'm sorry to hear you faced that situation. I will take your experience into account to improve the process and make it as smooth as possible...
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Susan was very understanding, helpful, and diligent.
Reply from Susan Eddington
December 3rd, 2025 03:35 PM
I'm pleased to know that you found my understanding and diligence helpful, Mitchell. Assisting you at First Horizon Bank was truly a pleasure. Should there be anything else you need, please don't hesitate to reach out.
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About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.