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First Horizon Bank - Jonesboro, AR
Jonesboro, AR
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
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Susie was always quick and friendly wuth all responses to my questions. She was very kind and professional. She made me glad I chose First Horizons. She was a valuable asset.
Reply from Susan Eddington
December 3rd, 2025 03:35 PM
It's wonderful to know you had a positive experience, Ginger. I’m pleased that my responses and approach made you feel confident in choosing First Horizon Bank. Thank you for your kind words and for acknowledging my efforts. If you have any...
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Mrs. Susie was amazing to work with. She answered all our questions and was so helpful as a first time homebuyer!
Reply from Susan Eddington
December 3rd, 2025 03:35 PM
I'm pleased to hear that you had such a positive experience, Allyson. It was a pleasure assisting you as a first-time homebuyer and I'm glad I could help answer your questions. Thank you for sharing your feedback and I look forward to being...
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We received such professional and helpful service on our first home buying journey. Susie answered questions we had and responded to emails in a timely manner, even outside office hours. The process was made easy to understand I felt that she...
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Reply from Susan Eddington
December 3rd, 2025 03:35 PM
I'm glad to hear that your first home buying journey went smoothly, Kadee. It was important for me to be available and responsive to your questions, ensuring you felt supported through each step. Knowing that I could contribute to making the...
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The process was quite easy. I was kept in the loop on everything that was happening, and Susie was available to answer my questions.
Reply from Susan Eddington
December 3rd, 2025 03:34 PM
It's great to know that the process felt easy for you, Logan. Keeping you informed and being available for any questions is an important part of my commitment at First Horizon Bank. Thank you for your kind review and the 5-star rating. If more...
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Everyone went above and beyond to accommodate my chaotic schedule!
Reply from Susan Eddington
December 3rd, 2025 03:34 PM
It's fantastic to hear that you felt supported with your busy schedule, Carlie. I always strive to accommodate my clients' needs, and I'm glad I could help in making things easier for you. Your positive feedback is greatly appreciated. If there's...
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Susan made everything easy and I was able to upload most everything from my desk and not have to run back and forth with paperwork. Closing was less than 10 minutes since everything was alreay signed online. Great experience!!!
Reply from Susan Eddington
December 3rd, 2025 03:34 PM
I'm pleased to hear that you had such a seamless experience, Michael. It's wonderful to know that the convenience of handling most documents from your desk and the quick closing process met your needs. Making things easy for you is always a...
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mrs.eddingtom was AMAZING throughout the whole process of us buying our first home was very thorough with explaining the entire process would recommend her to anyone
Reply from Susan Eddington
December 3rd, 2025 03:34 PM
I'm grateful for your wonderful feedback, Dustin. I'm glad to hear that my efforts helped make the process of buying your first home more manageable and clear. If there's anything else you need or any questions come up, feel free to reach out....
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Overall communication
Reply from Susan Eddington
December 3rd, 2025 03:33 PM
Jarrad, I appreciate your feedback about your experience with me. Ensuring clear and effective communication is a top priority, and I'm glad it made a positive impact for you. Thank you for the excellent rating, and if you need any assistance...
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Great communication and dedicated service above what was expected. Thanks
Reply from Susan Eddington
December 3rd, 2025 03:33 PM
I'm pleased to hear that my communication and service met your expectations, James. Your feedback is truly appreciated, and I'm grateful for your kind words. If there's anything more I can do for you at First Horizon Bank, please feel free...
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Working with Susan was a pleasure.
Reply from Susan Eddington
December 3rd, 2025 03:32 PM
Thank you, Ryan, for your kind words. I'm glad to hear that working with me was a positive experience for you. If there's anything more I can do to assist you in the future, please feel free to reach out.
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About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.