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Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.
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Payton A
Imboden, AR
Posted on January 17th, 2024 03:33 AM
Susan made it easy by communicating effectively and timely to close our loan.
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Stacy R A
Jonesboro, AR
Posted on January 13th, 2024 01:45 PM
This process was SO much easier than my first home loan. The ease of being able to submit things online is more convenient than it was 13 years ago when I went through the process. Being able to review all the paperwork the night before was...
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Reply from Susan Eddington
January 14th, 2024 07:28 PM
Thank you so much for your kind review, Stacy. I'm thrilled to hear that you found the process easier this time around and enjoyed the convenience of our online system. We at First Horizon Bank are always striving to improve customer experience,...
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Kerry D N
Jonesboro, AR
Posted on January 11th, 2024 02:36 AM
I do not have appropriate words to express how helpful Mrs Eddington was in this process. It cannot be understated that without her expertise and dedication this would not have happened. I am her customer for life and I plan on referring everyone...
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Reply from Susan Eddington
January 12th, 2024 03:25 PM
Thank you so much for your glowing review, Kerry! I'm really pleased to hear that you found my service helpful during your process. Your kind words have truly made my day! Your satisfaction is my top priority and I'm thrilled to hear that I...
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Kelley L H
Pocahontas, AR
Posted on January 5th, 2024 02:37 PM
Susie made it great!!! She went above and beyond expectations. She kept looking for a way to make the loan happen when I had thrown up my hands and decided it wasn’t going to happen. There were several roadblocks but Mrs Susie kept finding...
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Reply from Susan Eddington
January 5th, 2024 02:53 PM
Thank you so much for your kind words, Kelley. I'm truly touched by your review. It's always my goal to provide the best service and help my clients in any possible way. I'm glad I could assist you in overcoming the roadblocks and making the...
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Bailey A
Walnut Ridge, AR
Posted on December 31st, 2023 03:02 PM
I had a easy experience
Reply from Susan Eddington
January 4th, 2024 04:17 PM
Thanks for the review. You were a pleasure to work with!
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Alison W
Paragould, AR
Posted on December 13th, 2023 12:53 PM
Worked around my schedule, good communication, very helpful
Reply from Susan Eddington
January 4th, 2024 04:18 PM
Thank you for the wonderful review! It was my pleasure to assist with your home purchase.
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Sarah D K
Pocahontas, AR
Posted on October 24th, 2023 12:13 PM
Susie did a great job explaining everything and made the process seamless!
Reply from Susan Eddington
January 4th, 2024 04:19 PM
I am so grateful for your kind review, Sarah! It's wonderful to hear that I was able to assist you effectively and ensure your experience with First Horizon Bank was seamless. If you need any further assistance or have more queries, please...
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Misty D
Jonesboro, AR
Posted on October 14th, 2023 01:44 PM
Susie was so easy to work with!! She communicated information needed clearly and professionally. Also, any questions asked were answered quickly and accurately. Wonderful experience!!
Reply from Susan Eddington
January 4th, 2024 04:21 PM
I'm overjoyed to hear about your positive experience, Misty! It was truly a pleasure to assist you throughout the process. Here at First Horizon Bank, we strive to provide the best service possible. Your feedback is incredibly valuable and...
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Brian D
Jonesboro, AR
Posted on October 13th, 2023 09:32 AM
Very professional and prompt service, good communication throughout the process and quick simple closing at our convenience
Reply from Susan Eddington
January 4th, 2024 04:22 PM
Thank you, Brian, for your kind review and high rating. I'm delighted to hear how satisfied you were with the service you received. At First Horizon Bank, we strive to maintain good communication and prompt service in all our transactions....
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Austin T
Pocahontas, AR
Posted on September 28th, 2023 01:19 PM
Susie made the experience very smooth and simple. Communication was very important to both of us and there was never a time when I was confused with anything. Susie made us feel like we were a priority, and was always available to answer any...
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Reply from Susan Eddington
January 4th, 2024 04:22 PM
Thank you so much, Austin! I appreciate your generous rating and kind words. Your positive experience is my utmost priority, and I'm thrilled to hear that the communication process was smooth and helpful for you. I'm always here to assist with...
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